Need more customer information on the screen
Up to this morning I was able to sign into Adobe Sign and see a list of documents sent that haven't been signed yet, as well as those that were waiting for me to sign and also old documents that have already been signed. Now I'm unable to see any of those things.
Using the link https://adobeid-na1.services.adobe.com/renga-idprovider/pages/login?callback=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fadobeid%2FEchoSign2%2FAdobeID%2Fcode%3Fredirect_uri%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443&client_id=EchoSign2&scope=openid%2CAdobeID%2Cadditional_info.account_type%2Cskybox%2Cupdate_profile.first_name%2Cupdate_profile.last_name&display=web_v2&denied_callback=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fdenied%2FEchoSign2%3Fredirect_uri%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443%26response_type%3Dcode&relay=c233e027-b08c-4797-965e-b4ecf8ad5518&locale=en&flow_type=code&dc=false&eu=false&client_redirect=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fredirect%2FEchoSign2%3Fclient_redirect%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443&ctx_id=adobe_document_cloud&idp_flow_type=login
takes me to https://documentcloud.adobe.com/link/home/
I see that I can filter, waiting for others, etc., but it doesn't give me enough information to quickly see who the recipient is which is very helpful when looking over the results
Jamie Lovejoy
shared this idea
-
Admingunderwa
(Admin, Adobe)
commented
Hi,
Thanks for your feedback, we have put a switch to take you back to the Adobe Sign manage page. Please let us know if you see any issues accessing the Adobe Sign manage page. We are constantly monitoring these forums and taking a note of the feedback being provided by every customer. We hope to continue improving the user experience for Document Cloud in coming days. -
Yatin Batra
commented
We appreciate all the feedback in this forum, it was through this forum that the idea to integrate our services was incubated and developed. And while we don’t always get it perfect out of the gate, we do appreciate the feedback and hope you will continue to help us improve our products and services.
With that said, this new release gave us the opportunity to step back and look at all the document related activities that our customers are performing - e-signing, reviewing and sharing documents. We have redesigned the new Document Cloud user interface to deliver a single web destination for managing all these document related activities. Moreover the same interface and experiences are also available from Adobe Acrobat DC and Acrobat Reader Mobile to allow you to access your documents and activities from any screen.
All the Adobe Sign functionality that you are used to is still available within this new unified user experience and all of your data is also still accessible from the new User experience. We do acknowledge that any change is difficult but rest assured that the change was made with an eye towards providing more functionality to you for your document needs in the future and surfacing more of your document activities front-and-center in the UI, capabilities that you already have access to.
Once again we appreciate all the feedback and hope that your will join us in this journey that we have embarked on to provide you with the next generation experiences around documents.Please refer the following link to get further details on how to manage and track your documents in the Document Cloud web application: https://helpx.adobe.com/document-cloud/help/send-for-signature.html
Regards,
Yatin Batra | Adobe -
Yatin Batra
commented
Hi Jamie,
We appreciate all the feedback in this forum, it was through this forum that the idea to integrate our services was incubated and developed. And while we don’t always get it perfect out of the gate, we do appreciate the feedback and hope you will continue to help us improve our products and services.
With that said, this new release gave us the opportunity to step back and look at all the document related activities that our customers are performing - e-signing, reviewing and sharing documents. We have redesigned the new Document Cloud user interface to deliver a single web destination for managing all these document related activities. Moreover the same interface and experiences are also available from Adobe Acrobat DC and Acrobat Reader Mobile to allow you to access your documents and activities from any screen.
All the Adobe Sign functionality that you are used to is still available within this new unified user experience and all of your data is also still accessible from the new User experience. We do acknowledge that any change is difficult but rest assured that the change was made with an eye towards providing more functionality to you for your document needs in the future and surfacing more of your document activities front-and-center in the UI, capabilities that you already have access to.
Once again we appreciate all the feedback and hope that your will join us in this journey that we have embarked on to provide you with the next generation experiences around documents.Please refer the following link to get further details on how to manage and track your documents in the Document Cloud web application: https://helpx.adobe.com/document-cloud/help/send-for-signature.html
Regards,
Yatin Batra | Adobe