Bug Report: Fillable forms on iPad, when the document is signed it remains fillable!
First I create a fillable form using Acrobat Pro (latest version)
- Then I add the document to Dropbox
- I open Dropbox on my iPad and select the file
- I opt to open the file in Adobe Acrobat (as they are linked)
- I fill out the fillable file and then sign the bottom (adobe doesn’t support iPad signing if the document has been made will a sign area in the form).
- Once I add the signature (using fill and sign) the document warns that ‘Signed documents are no longer editable once saved).. which is exactly what I want.
- I save the document (actually it auto-saves when you exit out of the form) and this saves the signed file back into the Dropbox!
- Everything is great up to this stage, seemless, Professionals and easy for my agents to use.
- THE PROBLEM is when the saved file is opened again the document fillable fields are still able to be edited! :(
Please see the video attachment for a Better Explanation.
Please help, this is a big part of my business plan for 2019!
Many thanks!
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Anonymous commented
I would appreciate a speedy resolution to this issue. I have been testing electronic forms for my service technicians for months and it worked seamlessly. Then this morning a go to do a presentation to my tech on how to do it and the files won’t save once they are signed and won’t update to Box. Very annoyed.
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AdminRishi Oberoi (Admin, Adobe) commented
Sorry for the inconvenience.
Thanks for reporting the problem. We are aware of this issue and the team is looking into it.Thanks.