App won’t export PDF
I have a subscription for it but the app won’t export any of my PDFs to excel or anything for that matter. It says it will let me know when it’s done but nothing happens.
I have the same problem. Even when I click on the products/plans option, it doesn’t show I purchased it. But when I click on Learn More, and try to subscribe, it shows I already purchased it!
iPad Pro MTJ02LL/A. IOS 12.4
Thank you for reporting this issue to us and I’m sorry for any inconvenience.
Would you be willing to share with us a file or two with which you experienced the problem for our investigation?
Additionally, what is your device model and iOS version?
Thank you for your patience.