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Feature Request/Bug

Acrobat Reader for iOS: Editing PDFs

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Help Me Please

I have purchased the Adobo bundle package every time I attempt to edit my PDF fell it is asking me to subscribe once I hit the subscribe button it is informing me that I have already subscribed and I will not need to renew my subscription until 2020 so how come the app is not allowing me to edit my PDF document can you please Give me some type of help

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Noel shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    I have the same issue for my subscription of Export PDF to Word/Excel. It’s not expire until June 2020, but i cannot use it.

  • akanshar commented  ·   ·  Report

    Hi,

    As confirmed, that you have purchased the package and it still doesn't let you to edit the PDF, then you may please check the following-
    1-Make sure you have got Acrobat DC subscription, as only Acrobat DC lets you Edit the PDF.
    2- Signed In with the correct email.
    3-Only desktop app Acrobat DC would let you use edit feature as its not supported in mobile app (except Acrobat Reader on iPad)
    4- All the above are checked and still redirected to subscribe now page, then please get in touch with our Customer Care team through this link: https://helpx.adobe.com/in/contact.html

    Thanks,
    Akanchha