Can’t sign
Since update 19.06.00, I can’t seem to sign my documents. I created them, they are not from some outside source with restrictions. I’ve been doing my work on acrobat everyday for the last 9m, no problems. I think it has something to do with this latest update because my problem started right around this time. I use my iPhoneX, haven’t tried on any other system yet.
Anonymous
shared this idea
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AdminAReaderQE
(Admin, Adobe)
commented
Hi All,
this is a known issue, and the team is working on a fix.We have a workaround for you until the fix goes out.
1. Fill And Sign mode: tap on a space where you want to place a signature - an empty box is created, a contextual menu is shown. Tap on the signature tool of that menu - the signature is placed. Tap out - the signature remains on the page.
2. without going into Fill and Sign mode: long press on a space where you want to place a signature - the long press context menu is shown. Tap on the signature button on the menu - the signature is created. Tap out - the signature remains in place.Thank you all for reporting the problem, and sorry for the inconvenience that it caused. The team works hard to resolve the issue as soon as possible.
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Richard Boshuis
commented
I have the same issue now. However I could still use the option in 19.06.00 UNTIL I updated iOS to 12.3.1 just now.
The issue was tested due to issues on other working iPads with the same issue.The issue is checked and found on iPad Air 2's and iPad Pro's 10,9".