Skip to content

← Acrobat Reader for iOS

Feature Request/Bug

Acrobat Reader for iOS: Bugs

Searching…

No results.
Clear search results

- Acrobat for Windows and Mac 11,929 ideas
- Acrobat Reader for Android 3,190 ideas
- Acrobat Reader for iOS 1,752 ideas
- Acrobat Reader for Windows and Mac 1,964 ideas
- Acrobat Web 5,265 ideas
- Acrobat Web Beta [Internal] 117 ideas
- Adobe Acrobat for Box 69 ideas
- Adobe Acrobat for Google Drive 824 ideas
- Adobe Acrobat for Microsoft Outlook 78 ideas
- Adobe Acrobat for SharePoint/OneDrive 207 ideas
- Adobe Acrobat for Teams 402 ideas
- Adobe Acrobat in Browsers 2,335 ideas

Can not restore my purchase of PDF pack

2 votes

Anonymous shared this idea · Aug 3, 2019 · Report… · Admin →

Resolved · Aug 7, 2019

An error occurred while saving the comment

AdminMeenakshi Negi (Customer Support Agent, Adobe) commented · August 7, 2019 12:25 PM · Report

Hello,

I have checked your account with the email address that you have used to sign in to the Uservoice. The payment for the Adobe PDF pack service on your account shows as past due. That is the reason you are not able to restore the services.

I would suggest you to get in contact with the billing team for further help. You can contact the billing team via this link https://helpx.adobe.com/in/contact.html

Let us know if you need any help.

Thanks,
Meenakshi

Submitting...