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Acrobat Reader for iOS: Bugs

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Can not restore my purchase of PDF pack

2 votes

Anonymous shared this idea · Aug 3, 2019 · Report… · Admin →

Resolved · Aug 7, 2019

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AdminMeenakshi Negi (Customer Support Agent, Adobe) commented · August 7, 2019 12:25 PM · Report

Hello,

I have checked your account with the email address that you have used to sign in to the Uservoice. The payment for the Adobe PDF pack service on your account shows as past due. That is the reason you are not able to restore the services.

I would suggest you to get in contact with the billing team for further help. You can contact the billing team via this link https://helpx.adobe.com/in/contact.html

Let us know if you need any help.

Thanks,
Meenakshi

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