I deleted Adobe on IPad (IOS) and my files stored locally disappeared (all those stored in the “acrobat” file). Can I retrieve them ?
I deleted Adobe on IPAD (iOS) and my files stored locally in the “Acrobat” sub directory all disppeared. Can I retrieve them ?
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AdminPat Wibbeler (Admin, Adobe) commented
Hello,
Unfortunately, those files are all stored locally, in the Application folder (a standard iOS behavior for non cloud files). Deleting the application deletes the files. The only way to recover them is if you have a backup of your device (often, people have iCloud backup turned on, and this will work). You can recover them by restoring a recent backup.For future files, I would recommend using cloud storage (either Acrobat.com or another, like Dropbox or iCloud) for files you want to keep indefinitely.
I hope this helps!
Pat