32 results found

1. Hacked

   I signed up to Adobe and instantly my Facebook Account was hacked. Coincidence or not?

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Resolved  ·  1 comment  ·  Bugs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. I contacted y’all about my subscriptions and y’all still charged me $30!!!!!! I need my refund ASAP I didn’t even know y’all charged me

   I contacted y’all about my subscriptions and y’all still charged me $30!!!!!! I need my refund ASAP I didn’t even know y’all charged me! I’m a broke college student I need my money please thank you!!!!

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Resolved  ·  1 comment  ·  Bugs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

3. Je douterais me désabonner.

   Je souhaiterai me désabonner de vos service

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Resolved  ·  1 comment  ·  Bugs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. Crashes

   The ap crashes about 10 seconds after opening it.

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Resolved  ·  3 comments  ·  Bugs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. Send Flatten Copy to Email

   Last update appears to have removed the ability to flatten a copy of the document. Is there an option for this somewhere within the application?

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Resolved  ·  1 comment  ·  Bugs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. Reader Extended Docs - Unable to draw

   Prior to latest update we were able to use the drawing tools on documents that were saved as "Reader Extended PDF's." After this update we do not have the blue comment icon on the documents when viewed on iPhones. If the document is not saved as reader extended, the icon is there and functioning.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Resolved  ·  2 comments  ·  Bugs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

7. Canot see PDF in my phone shared by the cloud

   Hi there, from my computer, I downloaded a PDF from the government’s website, because is important, I uploaded to the cloud, I opened Acrobat App in my phone, I see the file, I click but I cannot see it.
   In the first message you see the same thing I have send in the picture.

   In the second message that opens up just after, is the classic advising window from apple, The message say that I need to install “Adobe Acrobat DC”

   I tried to download other Acrobat apps but, I don’t believe that I have to pay as you propose in certain apps, I got the free and normal Acrobat app.

   Hi there, from my computer, I downloaded a PDF from the government’s website, because is important, I uploaded to the cloud, I opened Acrobat App in my phone, I see the file, I click but I cannot see it.
   In the first message you see the same thing I have send in the picture.

   In the second message that opens up just after, is the classic advising window from apple, The message say that I need to install “Adobe Acrobat DC”

   I tried to download other Acrobat apps but, I don’t believe that I have to pay as you propose… more

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Resolved  ·  1 comment  ·  Bugs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

8. Turn off auto renew

   Where is the settings to turn auto renew off?

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Resolved  ·  1 comment  ·  Bugs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. Highlighting results in dropped pages

   Whenever i highlight sentences, i soon find (not immediately) that a page of the pdf i am reading has disappeared. Multiple highlights = multiple lost pages. Never happened with previous versions of adobe reader. Closing and reopening the pdf does not change this, pagesremain lost from view. Any ideas why or how to get pages back?

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Resolved  ·  0 comments  ·  Bugs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. Can’t find table of contents in pdf books
    6 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Resolved  ·  3 comments  ·  Bugs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. Cannot change my file to PDF

    I cannot take my files and Create a PDF. This recently just started happening.
    I use this app for work. It has been really useful. I really need it. Please fix .
    I have the current update for iPhone 12.1.2
    Please help

    31 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Bugs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Resolved  ·  Pat Wibbeler responded

    Please let us know if you are still having this problem. We have not been able to reproduce and have not heard back on request for more information.

12. It can't install on iOS previous versions

    It's cannot installed on previous iOS versions unfortunately.
    So sad.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Bugs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

    Hi,

    The current minimum iOS requirement for Acrobat Reader is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

    Here are a couple of options that you can try.

    (a) Update iOS on your iPad/iPhone

    If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

    (b) Download the last compatible (not the latest) version of Acrobat Reader

    When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

    If so, you can choose the Download option from the alert to download and install the last compatible version of Acrobat Reader.

    © Use other Apple ID (that is associated with older versions of Acrobat Reader) to sign into App Store.

    If the App Store app did not provide an option to download the last compatible version of Acrobat Reader, you can sign out from iOS Settings > iTunes & App Store, tap your Apple ID, sign out, and sign in with the Apple ID that was previously used to download and install older versions of Acrobat Reader.

    Hope you can make it work with one of the options above.

    Hi,

    The current minimum iOS requirement for Acrobat Reader is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

    Here are a couple of options that you can try.

    (a) Update iOS on your iPad/iPhone

    If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

    (b) Download the last compatible (not the latest) version of Acrobat Reader

    When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

    If so, you can choose… more