Fix Issue: Adobe MIP Plugin checks for an Azure AD account and this causes an error to display for consumers (non-business users)
If a company uses MIP to protect a PDF file and sends that file to an external consumer's (a user at an @gmail.com, @yahoo.com, @hotmail.com, etc) email address, that user experiences an error when attempting to open the protected document as the Adobe MIP Plugin tries to log the user into the Adobe Inc Azure Active Directory and fails.
While the user can then dismiss the error message and still consume the content, this should be transparent and align with the experience of opening an MIP-protected Office document in the same scenario.
2
votes
Jerry Young
shared this idea
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Anthony Visceglia
commented
This occurs with the plugin on both Windows and macOS clients, and it quite frustrating from a UX perspective.