Have experienced an issue where when you click on the Properties button on the Print window, the Properties window is unclickable. This was raised by one of our users who had experienced this on multiple computers we had provided them over the years.

Initially thought it was a printer driver issue, but I was able to replicate this on multiple different printer brands with different drivers (including the latest). Mainly tested with Konica and HP printers. This could be reproduced on different computers running Windows 10.

To replicate, you have to click on the Properties a number of times and it will suddenly give you the window but not be able to click on it. It is not in a Not Responding state, but more like if there is another dialog box preventing you from clicking it (which there isn't any). The keyboard however is able to navigate the interface however.

We had experienced this on multiple versions of Adobe Acrobat Reader and had also attempted a complete re-install. We had also tried the solution in: https://helpx.adobe.com/acrobat/kb/nothing-happens-click-printer-properties.html which has not helped either.