Our business started using Adobe Sign this year for sending PDFs to clients for e-signatures and though the instructions are simple, we have encountered a number of clients who don't complete the signing.

We discovered that it is because the Adobe "cookies" prompt that pops up obscures the final "click to send" portion of the signing process. This is particularly confusing for our elderly clients but clients of all ages have had some difficulty due to the final step being obscured.

Thank you.