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Acrobat Reader for Windows and Mac

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Acrobat Reader for Windows and Mac

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90 results found

  1. AcrobatInfo.exe

    In Windows, when Acrobat Reader is installed, AcrobatInfo.exe is registered as a COM server. It is registered with the wrong path : C:\Program Files\Adobe\Acrobat DC\AcrobatInfo.exe. The correct path is C:\Program Files\Adobe\Acrobat DC\Acrobat\AcrobatInfo.exe. This has been a longstanding issue that I have seen reported by CCleaner for years.

    1 vote

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    0 comments  ·  Installation  ·  Admin →
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  2. mcafee

    McAfee as a default is an absolute disgrace. I wish there was some simple PDF software provided by a company less willing to bend over for a dollar.

    Don't provide McAfee to finally appear as a legitimate, customer-first company. Embarrassing.

    6 votes

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  3. Acrobat Reader 2017 start menu shortcut not removed after installing Reader 2020

    In Windows 10, after installing Acrobat Reader 2020 the start menu shortcut for the previous installation of Reader (2017) has not been removed. The Reader 2020 installer is expected to remove the Reader 2017 start menu shortcut. This does occur as expected if the base version of Reader 2017 (17.008.30051) is installed prior to installing Reader 2020.

    Steps to reproduce the issue:
    1. Install Windows 10 Enterprise.
    2. Install Adobe Reader 2017 (Classic Track) using bootstrapper installation (setup.exe). Setup.ini includes PATCH command under [Product] section; PATCH=AcroRdr2017Upd1701130196_MUI.msp.
    3. Install Adobe Reader 2020 (Classic Track) using bootstrapper installation (setup.exe).

    Bootstrapper Deployment
    https://www.adobe.com/devnet-docs/acrobatetk/tools/DesktopDeployment/bootstrapper.html

    4 votes

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  4. Allow users to deselect the McAfee offering

    I was not given an option to unselect the McAfee security offering at install. I only wanted Reader and nothing else but it installed all so I had to go through the uninstall process for the McAfee portion.

    6 votes

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    1 comment  ·  Installation  ·  Admin →
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  5. PDF file type association broken after upgrading from Reader 2017 to Reader 2020

    In Windows 10, the file type association for .pdf stops working after upgrading from Adobe Reader 2017 (Classic Track) to Reader 2020 (Classic Track). Issue occurs if file association was originally configured by DISM or user for previous Adobe Reader version. The same .pdf file association is expected to work with new Adobe Reader versions.

    Double-clicking a PDF file displays Windows prompt "How do you want to open this file?". The HKCR registry key still contains an entry for the ProgID, AcroExch.Document.2017. Should the Reader 2020 installer remove the HKCR\AcroExch.Document.2017 registry key? Deleting the key appears to resolve the issue.

    …

    3 votes

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  6. Bug - Tooltip Bug at Installation

    The percentage of completed installation is not updating in the tooltip.
    I have attached an image of it.

    1 vote

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  7. How could I install Acrobat reader DC 64 Bits?

    I have most recent windows 10 Pro 64 bits, but I could not install Acrobat Reader DC 64 bits. I installed several times, but it appeared only installed the ones of 32bits.

    1 vote

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    3 comments  ·  Installation  ·  Admin →
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  8. MAC "M1" OS

    The new released MAC uses the new OS which is called "M1". Apple stopped using intel as their OS and started producing their own OS. I hope that the M1 OS compatibility will be available soon.

    Thank you

    1 vote

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    2 comments  ·  Installation  ·  Admin →
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  9. Blur tool in Photoshop for iPad

    Photoshop for iPad is of great importance especially for natural work with a pencil. Especially with tools like brush, eraser ... But why isn't the "blur" tool available in Photoshop for iPad? This tool is directly designed for the pencil, according to my experience. Would it be possible to supplement it?

    4 votes

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  10. IE Addon AcroPDF64.dll is missing with Adobe Acrobat Reader 2020 Classic

    There is no 64-Bit IE Addon available with 2020 Classic Reader. Could you help with updating the package with the 64-Bit IE Addon to have seamless access when accessing IE with Reader 2020 Classic ?
    version Installed - 2020.001.30020

    1 vote

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  11. Give Federated ID users the ability to login to Adobe Reader

    Our company has an active Enterprise license agreement for Acrobat and other products. One of the key reasons we did this was to enable Federated IDs for access to the applications so that the ID would be integrated to Azure AD. Users that only need Reader and do not require a full-blown licensed copy of Acrobat are not able to login to Reader. The only way to login to Reader is to create a personal, ‘Adobe ID’ which is then outside of corporate control or management. Since Reader is ‘free’ software, there should be no reason that it can’t be…

    1 vote

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  12. Allow syncing of cloud drive to machine

    Allow the ability to sync Adobe Document Cloud to your machine, similar to Creative Cloud.

    16 votes

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    4 comments  ·  Installation  ·  Admin →
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  13. Better update procedures for automation needed!

    We see in the last month/year a much bader update experience for reader than before. The formerly usable ftp-server is not actual anymore:
    ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/
    And we see lots of customers where the function "Search for updates" inside Reader is GONE - even a clean NEW installation does not show it anymore! So what can be done if this position is gone in the help menu? And how can update enrollment be done better (actually we get the ARM folder on an updated PC and deply this packet afterwards, but this only works incremental - and if one version is missing…

    1 vote

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  14. Stop Auto Installing McFee

    Seriously what a DOG act for you to do and go and change the installing process for Adobe Reader, so you took the mcfee install out of the installer and put it no where near the download section what so ever so you done this by choice I had no idea YOUR GARBAGE MCFEE BLOATWARE installed you knew this long before changing the effects it would have, not only did your GARBAGEWARE stop my PAID for kaspersky total security, I spent hours trying to find a solution to get rid of THAT GARBAGE, so stop bloody auto checking that ****…

    3 votes

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  15. use an msix installer

    5 votes

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  16. 64 bit and arm64

    3 votes

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    1 comment  ·  Installation  ·  Admin →
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  17. Fix "Install font pack" issue for 2020.012.20048

    Adobe Reader DC updated to Continuous Release 2020.012.20048 (File version 20.012.20048.6926). I open a SCANNED PDF and immediately get error reading:
    A font package is required to correctly display this page. Click "OK" to direct your browser to download the add-on from adobe.com. After installation, you will need to close and re-open the document to correctly view contents dependent on these newly installed fonts.

    I click OK and eventually get directed to: https://supportdownloads.adobe.com/thankyou.jsp?ftpID=6839&fileID=6837

    This page has a "Download Now" button but when clicked does nothing - no download is initiated and I get no warning of a popup being blocked.

    …

    2 votes

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  18. Bug: Reader DC v20.012.20041 crashing on open for Windows 8.1 and Windows Server 2012 R2

    Serveral users in different environments having issues with the August 2020 update. Reader DC no longer works to open PDFs. Uninstall and Reinstall, and repair have not fixed the issue. Issue exists on Windows 8.1 systems and Windows Server 2012 R2. Issue occurs when attempting to open PDFs. On some uninstall and reinstall, tests of opening PDFs are successful, and then start failing again.

    2 votes

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    2 comments  ·  Installation  ·  Admin →
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    Under review  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hello,

    Realy sorry to hear about the issue that you are facing with the Latest Reader when trying to open the PDFs.

    We would like you to kindly share the requested Procmon logs(as shared in the previous replies) with us so that the engineering Team can start actively working on the issue that you are facing.

    Also we would want to do a Web-Conference session as soon as possible where we would also debug the issue virtually on your machine for fixing.

    Please let me know your availability so that a meeting could be scheduled for the same.
    You can drop an an email directly at ajain@adobe.com for any other assistance that you may need in this ?

    Thanks
    Ayush Jain

  19. The download site seems suspicious. The use of Times Roman made me think it was a fake site and made me very reluctant to download and insta

    Standardise the appearance to match the rest of the Adobe family.
    The Step 1 Operating System list is hard to understand and I battled to find my Mac OS. The install took ages and has now hung twice without managing to install. Overall, the experience is unsettling and worrying.

    1 vote

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  20. Acrobat Reader Font Pack for version 2020.006.20034

    Fix this:
    https://community.adobe.com/t5/acrobat-reader/adobe-reader-dc-language-pack-fro-version-2020-006-20034/m-p/10945869?page=1

    Need a new installer!

    10 votes

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    3 comments  ·  Installation  ·  Admin →
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