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Adobe Acrobat in Browsers


Help us improve the Acrobat PDF experience in browsers by sharing your feedback. Follow the instructions below to submit a feature request or bug report. 

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For a new feature request:
  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed
For a new bug:
  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Adobe Acrobat in Browsers

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29 results found

  1. Please allow bookmark

    Hi! I was not able to see bookmarks in the pdf in this broswer extension

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. We are trying to debug this issue, however we will need your help for the same. Can you please share the PDF URL where you are facing the issue?

    Thanks,

    Shilpa

    Team Adobe


  2. desktop app

    FIX DESKTOP BUTTON

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Sandra,


    Sorry to know about your experience with Acrobat in Chrome extension. We request you to help us with the following details to be able to debug the issue-

    • Currently installed  Extension version
    • Current desktop app (Acrobat/Reader) version
    • OS details


    Thanks,

    Shilpa

    Team Adobe


  3. Printer Button Totally Non Functional

    Not being able to print happens on every single PDF that it opens. Having one of my URLs is irrelevant. Also, there is no error message at all either. Nothing happens when I click the print button. There is no action at all nor anyway to engage a printer. The printer button is dead. This message is for Shilpa Setia . Asking the questions that you asked Camille are not helpful at all. When 100 people tell you it's not working, just assume it's not working and go figure it out. It should be easy to recreate on your end.…

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks.

  4. Print function does not work

    The 'print pdf' function does not work. If a print is required then the document has to be opened in the Desktop app and printed from there.
    I have been unable to find any error message or setting that I can change to get this function working. What it means is that on most occasions the desktop app is necessary so why not just use it anyway.

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

  5. PRINT BUG not a priority? See so many posts and zero actual solutions

    Print feature but absolutely nothing.

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

  6. Ditto on STOPPING the pop up tour box

    I went online to find the solution and fixed it in Preferences, then rebooted and it still pops up EVERY dang time. Stop it.

    2 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Sorry for the inconvenience caused due to this issue. Can you please help us with some information on this issue that will help us to debug this further?

    • Can you share a screenshot of what popup you are seeing?
    • Can you please clarify if you are getting the pop up everytime you open a new PDF or whenever you start the browser afresh?
    • Can you please check your cookie settings once? Go to chrome://settings/cookies and check if you have this setting enabled - Clear cookies and site data when you close all windows.

    Thanks,

    Team Adobe

  7. desktop app button does not work

    desktop app button broken

    2 votes

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    Need Info  ·  0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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  8. Fix a problem where the printer button does nothing. Makes me waste more time.

    All the sudden this new app came up but the printer button doesn't work so it adds an additional step to download the pdf and then print it. What a pain! Why doesn't the printer button work?

    2 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

  9. pdf dosyası açmıyor. gib sayfası ile entegrasyonu sorunlu

    pdf dosyalarını açmıyor. kesinlikle onarılması lazım iş yapamıyoruz çalışamıyoruz. gib sayfası ile entegrasyonunda ciddi sorun var. hemen düzeltilmesini rica ederiz.

    1 vote

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Merhaba Arma,


    Size verdiğimiz rahatsızlıktan dolayı gerçekten üzgünüz. Hata ayıklayıp kontrol edebilmemiz için lütfen sorunla karşılaştığınız PDF URL'sini paylaşabilir misiniz?


    Teşekkürler,

    Shilpa

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