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Adobe Acrobat in Browsers


Help us improve the Acrobat PDF experience in browsers by sharing your feedback. Follow the instructions below to submit a feature request or bug report. 

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For a new bug:
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  4. Expected result
  5. Observed result

Adobe Acrobat in Browsers

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4 results found

  1. Print from Acrobat plugin prints jibberish characters

    Frequently when trying to print a pdf using the Adobe Acrobat plugin, it just shows random characters instead of the actual document (see attached screenshot).
    It doesn't matter what printer I choose, even if I choose Adobe Acrobat PDF printer.
    So I have to save the pdf file, open it in Acrobat, then print it (a convoluted process).

    7 votes

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    Need Info  ·  1 comment  ·  Adobe Acrobat in Microsoft Edge  ·  Admin →
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  2. Printing using the Acrobat extension just prints random text

    Printing any Adobe Acrobat document to any printer shows that it is gust going to print jargon characters.
    See attached screenshots of what the document should look like and what it looks like if you try printing from the Acrobat extension. I have to download the document, then open it in Acrobat then print it to work.

    3 votes

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    Need Info  ·  1 comment  ·  Adobe Acrobat in Microsoft Edge  ·  Admin →
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  3. PD not loading

    This Edge Extension does very often not lead the PDF, no idea why. Sometime it does, sometimes it seems to hang

    4 votes

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    0 comments  ·  Adobe Acrobat in Microsoft Edge  ·  Admin →
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  4. print icon

    The print icon won't print as I wanted to print this page. Please fix it.

    6 votes

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    0 comments  ·  Adobe Acrobat in Microsoft Edge  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

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