AdminIgor Lukman (Admin, Adobe)

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  1. 2 votes

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    Need Info  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Catherine,

    Thank you for your feedback. If you're having issues with Adobe Acrobat desktop app, I suggest posting your findings here: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac. Team will be happy to help with your Adobe subscription problems.

    Thanks,
    Adobe Sign Team

  2. 3 votes

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    Under review  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Mike,

    Thank you for your feedback. I've passed your request to our feature teams. If possible, we'll work on implementing such a feature to meet your needs.

    Thank you,
    Igor from Adobe Sign team

  3. 3 votes

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    Under review  ·  4 comments  ·  Acrobat Web » Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi,

    Thank you for your feedback. I have reported your issue to Adobe Sign team and we'll do the best we can to solve this.

    Thank you,
    Igor from Adobe Sign team

  4. 3 votes

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    Need Info  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Guthrie,

    Thank you for your feedback. Can you please provide us with more details on what is the issue you are experiencing?

    Thank you,
    Igor from Adobe Sign team

  5. 2 votes

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    Need Info  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Louise,

    Thank you for your feedback. Would you be able to provide us with more details on what is the issue you are experiencing? Since this is the Fill & Sign part of UserVoice feeback, I am guessing that you are trying to fill out a certain form yourself?

    Thank you,
    Igor from Adobe Sign team

  6. 2 votes

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    Need Info  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Letina,

    Thank you for your feedback. Was there anything specific you performed to reproduce this issue and is this issues still reproducible at your end?

    Thanks,
    Igor

  7. 2 votes

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    Need Info  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Ben,

    Thank you for your feedback. Can you please share if you are using Adobe Sign mobile app or desktop version. If possible, can you also please share what were the steps you performed?

    Thanks,
    Igor

  8. 1 vote

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    Need Info  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Louise,

    Thank you for your feedback. Can you please specify steps that you performed and if possible, provide the PDF document you tried to upload so we can have more insight on how the problem manifested?

    Regards,
    Igor from Acrobat Web team

  9. 2 votes

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    Need Info  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Arun,

    Thank you for your feedback. Unfortunately, this is the limitation of Fill & Sign feature, password protected documents cannot be edited using Fill & Sign.

    Please let us know if you have any further questions.

    Igor from UserVoice team.

  10. 1 vote

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    Need Info  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Russel,

    Thank you for your feedback. Can you please share exact steps that you are performing? What is it you wish to do?

    Thank you,
    Igor

  11. 1 vote

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    1 comment  ·  Acrobat Web » Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Heather,

    Sorry you’re having trouble using the product. You do have entitlements for Request Signatures but there was an issue with processing your recent entitlement changes. It’s fixed now and you should be able to request signatures. Please let us know if you still encounter issues.

    Thanks,
    Adobe Sign Team

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Heather,

    Thank you for your feedback. Would you kindly check your subscription since I can see that you are no longer entitled to Send for Signature features?

    Thank you,
    Igor
    from Adobe team

  12. 2 votes

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Brandon,

    Thank you for your feedback.

    Are you referring to Acrobat Web or Adobe Acrobat application? If latter is the case, I would suggest posting your idea on this page https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac.

    If former is the case can you please provide more details on what is the flow you are trying to perform?

    Thank you,
    Igor
    from Adobe team

  13. 1 vote

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Andrew,

    Thank you for your feedback. Are you referring to Manage Agreements page? If that is the case, please visit the following Help page that should help you with managing agreements on this page:
    https://helpx.adobe.com/sign/using/manage-documents-sent-for-signature.html

    Please let me know if you have any more questions.

    Thank you,
    Igor

  14. 1 vote

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    Need Info  ·  4 comments  ·  Acrobat Web » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    I am not able to reproduce this issue. I followed these steps:

    1. Fill in the 3 page document using Fill & Sign (couldn't reproduce issue with text fields being placed on the top of the document instead of the click location)
    2. Navigated to Request Signatures page, added recipient, proceeded to Next step
    3. All of the fields created were on the same position as placed in Fill & Sign step

    I've tried this in Google Chrome, Mozilla Firefox, Internet Explorer 11 and Microsoft Edge browsers without any issues.

    May I suggest you try to clear cache and cookies and update the internet browser you are using and see if issue still persists?

    Thank you,
    Igor

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Tyler,

    Thank you for your feedback. Would you kindly provide exact steps that you took that resulted in this error?

    Thank you,
    Igor

  15. 1 vote

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    Under review  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Abreu,

    Thank you for your feedback. Unfortunately, there is no option to configure Replace Recipient settings in Acrobat Web via Global Settings. The pages you are referring to are Adobe Sign help pages. I will forward your suggestion to our teams if this is something that can be added in the future to Acrobat Web.

    Thank you,
    Igor

  16. 1 vote

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Francesca,

    Thank you for your feedback. Since this page is related to Acrobat Web product, may I suggest reporting your issues and concerns with Adobe Acrobat on following URL?
    https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac

    Thank you,
    Igor

  17. 1 vote

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Patti,

    Thank you for your feedback. Can you please provide steps of your process through which you are getting this error?

    Igor

  18. 1 vote

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Michael,

    Thank you for your feedback. Currently there is no option to export all of the completed agreements in CSV document but I will forward your request to our teams and check if this is something we can consider adding in the future.

    Thanks,
    Igor

  19. 1 vote

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    AdminIgor Lukman (Admin, Adobe) commented  · 

    Hi Lateefah,

    Thank you for your feedback. Could you please provide more information on what exactly you are having trouble with?

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