Settings and activity
9 results found
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4 votes
Great to know that Zaid. Let us know if you need any other help. :)
Regards
VivekAn error occurred while saving the comment An error occurred while saving the comment Vivek Chandra commentedHi Zaid
Thanks for bringing this to our notice. Can you please share the file/s you are seeing the issue with. It would help us in understanding it better and quicker.
Thanks
Vivek Chandra -
3 votes
Hi,
I have shared your concerns to the Engineering team. We don’t have immediate plan for this but we have kept this in their radar and you may see it fixed in future releases.Thanks
RachitAn error occurred while saving the comment Vivek Chandra commentedHi Don
Can you please share the file(s) with us where you see this problem. This would help us investigate faster.
Thanks
Vivek Chandra -
4 votes
Hello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
RachitAn error occurred while saving the comment Vivek Chandra commentedHi Sam
We have made some improvements in ROL recently. Can you please confirm is the issue is resolved with the latest version on Acrobat/Reader?
Thanks
VivekAn error occurred while saving the comment Vivek Chandra commentedHi Sam
Read out Loud has some issues on Mac. While we are reviewing your request, you can try using VoiceOver in its place.
Thanks
VivekAn error occurred while saving the comment Vivek Chandra commentedHi Sam
Additionally, can you please share if you are trying to use Read Out Loud on Windows or Mac OS.
Regards
Vivek -
46 votes
Hi Joel,
We are always working to make it a better of experience for our accessibility customers.
We’ll be adding the support of Undo/Redo in order panels and Reading Order Tool in our coming releases.
Can you please tell me why you need the Tags Panel and Reading Order to be merged.Thanks
Rachit.An error occurred while saving the comment Vivek Chandra commentedHello Sir
Can you please be more specific in what are the things that trouble you. We have already added the support of Undo/Redo while remediating tags.
We are also working on making improvements in the Touch Up Reading Order tool. Your specific pain points will help us plan better.Thanks
Vivek -
5 votes
HI David,
We tried on our side on the latest build. It is fixed on our side. Please update on the latest build.
Although the issue faced by you may be because you have not turned off Protected View, Please turn it off and you won’t be facing the issue anymore.Thanks
RachirAn error occurred while saving the comment Vivek Chandra commentedHi David
Thanks for your feedback. This is indeed a break from our end. We sincerely apologize for that. I have raised a bug for the same and hopefully we will fix this soon. :)
Thanks
VivekAn error occurred while saving the comment Vivek Chandra commentedHi
Sorry for the trouble you are facing. Can you please share the exact Acrobat/Reader version you are using?
Thanks.
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3 votes
Hi Bruno,
Can you please share the steps where you are facing this issue. Also, if it is file specific, can you please share 1 file as well.
Thanks.
An error occurred while saving the comment Vivek Chandra commentedHi Bruno
The crash logs do not help much and they are different and we are not able to come to a defined workflow using those.
Can you please share the workflows where you observe these crashes?
Some files on which the crash happens would also help.Thanks
VivekAn error occurred while saving the comment Vivek Chandra commentedHi Bruno
As requested yesterday, can you share the steps which lead to this crash. Or if this is specific to some file/files, can you share those files?
Thanks
VivekAn error occurred while saving the comment Vivek Chandra commentedHi Bruno
Can you share the steps which lead to the crash? It would help us in trying to reproduce the issue locally.
Thanks
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7 votes
An error occurred while saving the comment Vivek Chandra commentedHi
Thanks for the request. We have shared this with the management to consider.
Thanks
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4 votes
Hi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
RachitAn error occurred while saving the comment Vivek Chandra commentedHi
Acrobat has the option for users to set their desired Preference for Default Layout and Zoom.
You can go to Edit -> Preferences ( or Ctrl+K on Win and Cmd+K on Mac) -> Page Display -> Page Layout.
Choose your preferred option from Dropdown menu to suit your needs.
Please let us know if this works for you.Thanks
Vivek -
1 vote
An error occurred while saving the comment Vivek Chandra commentedHi Chris
The link is active now. Please check and confirm.
Thanks
VivekAn error occurred while saving the comment Vivek Chandra commentedHi
Apologies for the delayed response on this but can you please let me know if the problem is still there. I could not find any "Accessibility Resource Centre" link on Online Support page. Can you please share a screenshot of where it actually is?
Thanks
Hi Zaid
You can upload the files to Adobe Document Cloud or any other cloud (Dropbox, Google Drive, etc) and share the link with us.
Thanks
Vivek