Feature request / Bug report

Make Accessible PDF's accessible.

The process to make a PDF accessible is overly complicated and buggy. Usually while doing this, something will go wrong and the only way to fix it is to close the document, open it again, do the same process and hope it works. This process should be as simplistic as possible so everything can be accessible.

22 votes
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We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Need Info  ·  AdminRachit Jain (Admin, Adobe) responded  · 

Hi Joel,
Thanks for bringing this issue to our notice. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future.

Thanks

7 comments

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  • Bevi Chagnon | PubCom.com commented  ·   ·  Flag as inappropriate

    Joel Crawford-Smith wrote: "And there are no alternatives to the product, so they don't have to fix anything."

    Actually, we now have some alternatives to Adobe's products. 2 competitors have released PDF products that focus on accessibility. This is not the forum to mention them so I won't say anything more, other than Adobe's competitors are now on the playing field.

  • Joel Crawford-Smith commented  ·   ·  Flag as inappropriate

    Bevi, they are never going to fix this. Sometimes we help each other. But you won't find any help from Adobe here in User Voice forum regarding Acrobat Accessibility things. Standard operating procedure for accessibility issues is:

    1. Ignore it for a while.
    2. If they reply, they won't answer the original question.
    3. Ask some unnecessary question with an obvious answer, mark it as "Need Info". You can even post an example document, steps to reproduce, screenshots and it won't help.
    4. Finally, keep asking those types of questions until you give up, say they will not fix it, or they stop replying.

    Meanwhile, people with disabilities suffer because consumers cannot make documents accessible because the product is so impossible to use. And there are no alternatives to the product, so they don't have to fix anything.

  • Bevi Chagnon | PubCom.com commented  ·   ·  Flag as inappropriate

    @Vivek Chandra,
    Those who remediate PDFs for accessibility use 3 panels:
    — Tags
    — Order (formerly the architectural/construction panel)
    — Content

    Right now, we have undo only in the Tags panel.
    We need it for the other 2 panels, too.

    This is critical.

  • Don Massie commented  ·   ·  Flag as inappropriate

    I'm not the original post author, but I'm jumping in here....I've noticed that the Undo/Redo function actually does not work if one remediates tags via the Touch Up Reading Order tool, that functionality is only available if one manually changes items in the tags panel. Why is that?
    Changing it with either approach will change the structure in both the tags and content tab/panels. I'd expect undo/redo to work the same in both instances, why does this not work when changes are made via the TURO tool?

  • Anonymous commented  ·   ·  Flag as inappropriate

    KISS=Keep it simple stupid. When a device becomes such a challenge for its users the enjoyment and practicality of a device becomes so cumbersome and frustrating to use that eventually the customer base will find a better alternative after all how many times must a user tediously and time consuming enter all the right info only to get to the last step and the product fails to properly integrate the information, its really simple it should only take one time, very frustrating otherwise.

  • AdminVivek Chandra (Admin, Adobe) commented  ·   ·  Flag as inappropriate

    Hello Sir

    Can you please be more specific in what are the things that trouble you. We have already added the support of Undo/Redo while remediating tags.
    We are also working on making improvements in the Touch Up Reading Order tool. Your specific pain points will help us plan better.

    Thanks
    Vivek

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