Hello Rishusha,

Maybe, the OCR doesn't recognized in preview.app is the issue on preview.app, not acrobat DC.

So the only the issue of the acrobat is that
- the app language has to be the same as the OCR language.
I hope this is fixed in the near future version.

Hi Rishusha,

I'm not confident that I understand your comment correctly with my poor English.

>App language: Japanese and English Both
>OCR language: Japanese language.
>Mac OS: Eng,Japanese
>It worked as expected both for copy paste in Acrobat and in Preview app
>So language of Acrobat and OCR need NOT be same.
Are you saying that everything is correctly working even in 'Searchable Image' option? Or everything is correct only when 'Editable text' option is on?
In my mac, 'Searchable text' OCR will not work correctly.
>OCR ran successfully and was select-able in Acrobat.
>we have reproduced the issue that copying is working fine with Editable text and Images and not with Searchable Image.
Are you saying that 'Editable text' OCR works correct and 'Searchable Image' OCR does not?
If it is so, it's what's happening in my mac.

>So, for now Selecting and copy pasting is the issue, am i right?
Yes, searching, copying, and pasting the problem and I'm not sure what else?

Here is the summary of the status in my mac:
App language: English
OCR language: Japanese
Mac OS: Either English or Japanese
- Editable text OCR: Able to selecting, copying, pasting
- Searchable text OCR: Unable to selecting, copying, pasting (they can be done but corrupted fonts)

Additional new issue:
App language: Japanese
OCR language: Japanese
Mac OS: Either English or Japanese
- Editable text OCR: Able to selecting, copying, pasting
- Searchable text OCR: Able to selecting, copying, pasting in Acrobat. Unable to selecting, copying, pasting in Preview.app(they can be done but empty blank is handled -- not real font)

If the above is not clear, let me know again...

Hi Masahiro,

I used latest Acrobat DC Pro.

App language: Japanese and English Both
OCR language: Japanese language.
Mac OS: Eng,Japanese
It worked as expected both for copy paste in Acrobat and in Preview app
So language of Acrobat and OCR need NOT be same.

OCR ran successfully and was select-able in Acrobat.
we have reproduced the issue that copying is working fine with Editable text and Images and not with Searchable Image.
So, for now Selecting and copy pasting is the issue, am i right?

One related additional issue.
Even if the OCR with 'searchable text' option is carried out in Japanese macOS and Acrobat,
Preview.app in macOS doesn't recognize Japanese text.
(It works in Acrobat as I reported.)

If there are any suggestions, I appreciate.

Thanks We are reproducing the issue on our end. Will update you soon.

Hi Sharma,

As I mentioned in Community forum, I uploaded files here.
https://forums.adobe.com/external-link.jspa?url=https%3A%2F%2Ffiles.acrobat.com%2Fa%2Fpreview%2F8088c1f5-ab49-4294-8f94-97cb5ccec2fe

I hope this issue is solved soon.

Hi Masahiro,

We have looked over this issue in forums too. Please share the file in which you are facing this issue.

Steps to share the file using Adobe send
Share the file using https://cloud.acrobat.com/send
a. Open this link
b. Click on “Select files to Send”
c. Click link "Select file from my computer" and Select the file
d. Click on Create link
e. Share this link

Thanks
Rishabh Sharma