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15 votes
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Bevi Chagnon | PubCom.com
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12 votesBevi Chagnon | PubCom.com
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13 votesBevi Chagnon | PubCom.com
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2 votesBevi Chagnon | PubCom.com
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3 votesBevi Chagnon | PubCom.com
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Put the Tools back like they were or give an option to use old interface. This new layout is horrid!
20 votesBevi Chagnon | PubCom.com
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12 votesBevi Chagnon | PubCom.com
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2 votes
An error occurred while saving the comment Bevi Chagnon | PubCom.com
commented
Wish List
Fellow Acrobat users!
I want to turn our complaints into something useful for Adobe's development team, so I wrote up some key fixes to the new interface that will help us get the tools we need while giving Adobe a better interface for Acrobat's future features.
Please take a minute to review my wish list.
And please add your ideas to it!
Keep it positive and helpful. (They already know how much we hate it, they got the message.)
Suggestions on what you want to see changed or restored.
Just address the interface, not what features you want (that's for another post).And be sure to describe what you use Acrobat for, how it's used for work or your personal computing. It's clear that the Adobe design team may have missed how various industries rely on Acrobat, so here's your chance to let them know what you need in the interface.
I believe it's our last chance to get the Acrobat we need before Adobe carves the new interface into stone.
The wish list is at:
Add your "wishes."
And don't forget to click the VOTE button in the upper left.
—Bevi Chagnon
One of the original Acrobat trainers since the first beta version 30+ years ago.
This is not my first time encountering a new Acrobat interface.
And no, I don't work for Adobe.
Bevi Chagnon | PubCom.com
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91 votesBevi Chagnon | PubCom.com
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114 votesBevi Chagnon | PubCom.com
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20 votesBevi Chagnon | PubCom.com
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18 votesBevi Chagnon | PubCom.com
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2 votes
An error occurred while saving the comment Bevi Chagnon | PubCom.com
commented
Stormfly's manual fix isn't valid for many file.
The <Span> tag is a valid tag and contains critical information for accessibility — when it's used correctly, such as for language attributes.This must be corrected by Adobe's export utilities, namely PDF Maker in this case.
Bevi Chagnon | PubCom.com
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An error occurred while saving the comment Bevi Chagnon | PubCom.com
commented
The <Span> tags surrounding everything in the Order Panel is an old bug that was eventually corrected in recent versions of PDF Maker (for MS Office) and InDesign's export/interactive utility.
BUT IT'S BACK!
The recent 2023.003.xxxxx update has again broken the export of accessible PDFs.
2 issues, as mentioned above by Stormfly:
#1.
<Span> tags in the entire Order panel, which eliminate the real tags that are needed for various assistive technologies, such as <Hx> headings, <P> body text, <L>/<LI> lists, etc.Although the PDF/UA-1 standard requires that all accessibility be in the tags, in real life, users use a myriad of different technologies to assist their use of computers and digital media. Accessibility is not just for those who are blind and can afford a copy of a particular screen reader.
One well-used free tool is Read Out Loud, the text-to-speech utility built into Acrobat itself. It uses the ORDER panel to voice the information.
We can't tell people to stop using these tools. Government agencies are mandated by law to ensure their material is available to all citizens — regardless of whether or not citizens have the "correct" assistive technology. So they've learned that the Order panel must be in good shape, as well as the Tags tree.
#2.
The recent 2023.003.xxxxx update has killed the ability to export a PDF from MS Office on the Mac. The control settings are gone, and the end result is a mess of inaccessible, mis-tagged content.From this post in the community forums [ https://community.adobe.com/t5/acrobat-discussions/converting-word-doc-to-pdf-has-issues-structure-tags-are-not-being-converted/m-p/14065858 ] the resulting PDF shows the Producer as Acrobat PDFMaker 15 for Word — an ancient and buggy version of the utility that converts Word to PDF.
What happened to Adobe PDF Library 23?
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43 votesBevi Chagnon | PubCom.com
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An error occurred while saving the comment Bevi Chagnon | PubCom.com
commented
There are so many shortcomings and problems with the new 2023 GUI interface. Here are just a few:
1. Swapping left and right-hand panels for no reason. This does not improve anything for users. It just makes them change everything they do during the workday.
2. Functions are indicated by random icons. We learned from software development in the 90s that icons don't work across different populations. Users have a difficult time figuring out what the heck they mean. Give text labels.
3. The left panel is permanently positioned on the screen and obscures part of the document below. Seriously Adobe, WTF.
4. The entire menu/panel system can't be customized, moved, or docked.
5. Hamburger menus (those obscure 3 horizontal lines) are used on mobile interfaces to collapse menus. They are totally unnecessary and inappropriate on desktop interfaces. Give people real menus with real names. "Menu" is not accurate, either. What are the names of the other 2 menus to the right? Menu 2, Menu 3?
5. The new interface is inaccessible for those with disabilities who use assistive technologies, especially screen reader users. Adobe has seriously violated its VPAT with governments and corporations worldwide who are required by law to provide accessible work environments and tools.
6. Grey on Grey is not an accessible color scheme. Can't tell if some icons are active or disabled. Those with low vision can't discern the icons.
7. Digital signatures, Document Cloud (where Adobe stores your files by default), subscriptions, and accessibility all have reported major problems for the past few years...but rather than fix these critical problems, money was instead spent on rearranging the deck chairs on the Titanic.
As long-time PDF consultants, my firm has found that the majority of customers are professionals who use Acrobat for their jobs. These are not "casual" users. And they are using desktops/laptops with full screens, not mobile devices to do their jobs.
They have developed actions and scripts to automate processes on dozens, hundreds, and even thousands of PDF files every day. These industries include print, prepress, graphic design, accessibility & remediation, accessible forms, variable forms, variable printing, data validation, financial institutions (think of all those bank statements every month!), health care, investment and finance, and manufacturing.
Dramatic GUI changes like 2023's completely change how these automated processes work...if they still work at all.
The cost to these industries to correct the now-broken processes — brought on by Adobe's whimsical design idea — is appalling. If I was a major corporation hit by this unnecessary expense, I'd ban Adobe products from my company.
There are now many reputable competitors to Adobe Acrobat: See:
— https://www.tomsguide.com/best-picks/best-pdf-editors
— https://www.techradar.com/best/pdf-editors
— https://www.pcworld.com/article/407214/best-pdf-editors.htmlCalling this Acrobat's "Modern Viewer" is a form of gaslighting us customers. It's not modern at all — 30 years ago, using icons failed in software and web interfaces, and it's failing again with Acrobat 2023. Sometimes retro isn't good, especially retro user interfaces. Please don't attempt to bring back disco, old-fashioned TVs, polyester suits, rotary phones and VHS tapes as being "Modern," too.
Ditch this "Modern Viewer" and instead give us a working tool to get our jobs done.
1. Revert the interface back to what it was.
2. Fix Acrobat's bugs. -
23 votes
An error occurred while saving the comment Bevi Chagnon | PubCom.com
commented
It's July 2023 and nothing has been fixed with this bug.
But the latest Acrobat version 2023.003 gives us a brand new user interface that everyone hates and never ever asked for.
Bevi Chagnon | PubCom.com
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2 votes
Thanks for raising the issue. Please check our new features in the latest updates.
Thanks
RachitBevi Chagnon | PubCom.com
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An error occurred while saving the comment Bevi Chagnon | PubCom.com
commented
Rachit,
In Acrobat 2023, the shortcut isn't listed at https://helpx.adobe.com/acrobat/using/keyboard-shortcuts.html,
Nor does it have a shortcut listed in the actual menu.
Since folks are asking, is there one? And if so, where is it listed and what is it?
Thanks,
—Bevi -
2 votesBevi Chagnon | PubCom.com
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3 votesBevi Chagnon | PubCom.com
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An error occurred while saving the comment Bevi Chagnon | PubCom.com
commented
PDF Maker is a plug-in for MS Office on Windows. It's not available on Mac.
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4 votesBevi Chagnon | PubCom.com
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3 votesBevi Chagnon | PubCom.com
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An error occurred while saving the comment Bevi Chagnon | PubCom.com
commented
See this bug report and VOTE!
https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/44183082-accessibility-errors-with-pdf-maker-update-sept-20PDF Maker is putting <P> tags with PathPathPathPath at the beginning of header rows, and often the remaining rows in a table.
Let Adobe know your concerns at the above link.
A Wish List by Acrobat users has been created at https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/48153893-new-acrobat-wish-list-for-a-better-interface
Add your ideas about the new interface there.