Regarding:
"Hi @Lamar,
On every fresh install, user is prompted with Feature walkthrough via onboarding card, which should appear on Add a signature as well. Please relaunch Acrobat to get away if onboarding card stuck and let us know if it is still not fixed.

Thanks.

Bhawna Arora"

This is not helpful, and the issue is still not fixed!

Thank you for this post which has been helpful in shaping the New UI of Acrobat. Over the past couple of years, we’ve been actively engaging with users to understand their feedback on the new interface and based on the same, we've already made several improvements and adjustments to Acrobat's new interface and corresponding functionality, particularly in areas related to usability, accessibility, and customization. Here’s a document that can be referred to regarding some of the enhancements done for the same:

https://acrobat.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3Aa41a6ecd-1a8a-3b49-92a7-e33e3a637f02&viewer%21megaVerb=group-discover

Your expertise, along with that of others in the community, is invaluable in helping us refine Acrobat to better meet the needs of professional users. To ensure focused and actionable progress, we’ll be closing this thread. Going forward, we’ll be leveraging specific threads dedicated to individual issues or feature requests. This allows us to more effectively track and address concerns on a case-by-case basis. If you have any specific feature request or bug / issue, we strongly encourage you to create a new thread for the same. It will help us track and prioritize feedback more effectively.

We’re committed to making Acrobat more flexible, accessible, and effective for all users, and we appreciate your ongoing involvement in shaping its future.

Hi @Lamar,
On every fresh install, user is prompted with Feature walkthrough via onboarding card, which should appear on Add signature as well. Please relaunch Acrobat to get away from the grey screen if onboarding card is stuck and let us know if it is still not fixed.

Thanks.

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Adobe 2024, an End Users painful journey:

Downloads and installs Adobe Pro Acrobat DC 24.003.20121
Signs into Adobe account

Clicks to Help --> Check for updates
"An error occurred. Please check for updates again later.
Error: 301"
Quits Adobe Acrobat DC
Relaunches Adobe Acrobat DC

Opens known good PDF
Clicks to Add Signature, screen locks up going transluscent dark grey
Frantically hits Esc key to back out
Quits Adobe Acrobat DC

Adobe is absolutely useless

Exactly, Robin. And these are the reasons why Adobe Acrobat is dead. I'm only following this discussion out of curiosity. I have stopped using it more than a decade ago, and would literally die if I would depend on having to use this abysmal software.
bit.ly/Acrobat-Uservoice-Interface
bit.ly/HorribleAcrobatDC-2015

Also, search Youtube with the term "adobe sucks".
It would be comedic, if it weren't a tragedy.

While the latest post from Shashank Jain is what it is, nothing we've brought up as concerns has been addressed and we're basically being told to either get used to it or get lost. Why should I, as the user, have to find ways to "make the program limp along for me" when it worked just fine before the update?

Why do I constantly find myself cursing Acrobat and screeching, "I HATE Acrobat" every time I need to do pretty much anything other than view a pdf at 75%?

Why do you have to constantly switch back and forth between the hand tool to scroll left and right and edit pdf? Why can't those two things work together?

Why do I have to fight with the enlarged view of complicated pdfs and the incessant redrawing of the page?

Why is no one at Adobe actually using this program in a professional way to see what the problems are with the "new" Acrobat?

Why? Why? Why?

It's pretty obvious that Adobe really doesn't care about its professional users and is just going to do what it wants regardless. The frustration level is huge!

Hi all, we have gone through the post and comments and would like to update on some of the specific ones.

Regarding pinning : We now have a pinning option for most of the sub-tools in Quick tool action bar, for e.g. once "Replace selected text with comments" is selected & you pin it using the pin icon below in the same tool bar. you can continuously use the sub-tool without again going back again to select, and with simply "Esc" you can de-select it.

With latest update, we have provided and option in Preferences> General>Open documents as new tabs in the same window (requires relaunch), now you can work in different tabs with PDFs and there is a preference where you can anytime turn it Off/ON

For navigation, either you can use up and down arrows in Right hand panel to navigate, or you can go via Hamburger Menu>View>PageNavigation accordingly.
However, if there is anything specific that you find missing, please help with the screenshot., we will take a look for that as well.

we still have the Read Mode in new UI which can be used from Display page from right hand panel or from hamburger Menu>View as well

For pinning more items in Right hand pane, please click on Display page, goto More and start pinning tools/sub-tools that are required, e.g: Marquee zoom can now be pinned there (pls see attached screenshot)

For crash observed, we have fixed many crashers in the updated version, however, even after update (Help>CheckForUpdates) if you're observing any crash, please let us know the workflow you are trying to perform and we will fix the same.

For Fewer pop-up requests, we have introduced a limit in terms of cadence and frequency, however, if there is any particular pop-up that is coming up more frequently than ever, please let me know and I will get the same prioritise.

I completely understand, new UI comes up with a learning curve, I would suggest you all to please go through this blog-post which explicitly mentions what all has been changed in New UI to help onboard faster : https://helpx.adobe.com/acrobat/learn-new-acrobat.html

Besides, there are any issues/bugs you observe in New UI, pls mention them specifically and we will prioritise them.

Thanks all for your valuable feedbacks!!

I have a better idea - revert to the version that worked correctly - the one everybody liked (not the one it's reverting to now, but the one before that). Once you've done that and everyone can do their jobs again, then you can start over adding changes that people have actually requested. Change just to try to stay relevant is not a good thing for Adobe or its customers. No one wants to spend hours trying to figure out how to do what they need because you've given them a forced update that makes your program nearly impossible to work with. If your product works well and you aren't getting a bunch of complaints or suggestions for how to make it better - LEAVE IT ALONE!

Hello Adobe,

Here is some feedback on Acrobat Pro, from our internal legal counsel:

"hey--is there nothing I can do about this Adobe issue causing it to go black everytime I sign? Just lost an entire document because of the continued issue..."

I reverted to the old Intervace as I just couldn’t get on with the new one. However, since the interface was launched, I have huge problems with HR PDFs viewed at 100% as it just doesn’t seem to be able to cope anymore & if it’s not frozen already, I quit in exasperation. So much time is wasted!

I use Acrobat for dozens of jobs a day, ranging from simple text to artwork to CAD drawings, and it is so far stable, but I absolutely have to revert to the old interface. The new one is utterly confusing and lacks many of the tools I need, or it hides them behind multiple menus or steps. In no way whatsoever is the new interface an improvement. I know many people who use Acrobat, and, to the one, all of them have reverted to the old UI. No one prefers the new UI. No one.

I reported the crashing issue about six months ago, and they still haven't fixed it yet. It's becoming a nightmare. Nowadays, if I have a deadline and need to use Adobe to edit or convert a document, I make sure to allow an extra hour because it's going to crash for sure. By the way, I use the latest Core i9 laptop model. For everybody's sake, please revert to the older version or hire some new developers to fix these issues.

To me the most important needs for daily work are:

- maximise the document area on the screen. You should be able to hide every part of the menu you don't need. Absolutely nothing should float in front of the document.

-make needed tools accessible and easy to reach. You should be able to add every single needed action to a tool bar, where you can reach it with one click. All the most needed tools are most easily reached for me when they are on top of the screen in the middle. I need marquee zoom and fit to page permanently and I cannot use them fast enough when they are tiny little buttons in the lower corner.

- no action should take more clicks than with the old interface, with is now the case really often

- I need scroll bars, even in single page view with page size in window size (they are still missing on my macs in the old interface as well)

These are the points that prevent me from trying to work with the new interface, when I start using that I would find a lot of other points for sure.

Generally - changing the UI so often is a mess.
Very often you have to deal dn "translate" help and guides from one of the old ones to the new one, dealing with new terms, new menus, new positions.
Being an IT pro for about 40 years now, I definitly call Adobe the worst of the big professional software vendors with regards to GUI, documentation and stability.

My wish for a “new updated interface” is NOT to have one. Stop trying to change the interface. The value of a tool is in the PREDICTABILITY of use and outcome.

Perhaps you no longer think of Acrobat as a tool, but rather as a service… Ok, if I tell a waiter I want a scotch and soda, and they bring me a craft beer, I don’t care if it’s new… I’m sending it back. And I’m not paying for it. Do that twice and I’m out the door and down the street.

I am in complete agreement with the "New Acrobat Wish List" above.
It is concise and to the point.
It's implementation will be extremely beneficial to Adobe users and as a result it will also be beneficial to Adobe.

Please revert everything back to the old system and THEN consider vetted upgrades to specific items that IMPROVE functionality based on user testing and feedback such as are being suggested here. The last thing we need is"putting lipstick on a pig".

Please retain the older version for small firm lawyers and other small users like me that organize, redact and Bates stamped pdfs for document production and nothing else other than the free viewer.

My issue is with the speed rendering HR PDFs @ 100% for exhibitions - it is so slow & more often than not freezes!