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  1. 180 votes

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    Resolved  ·  amukherj responded

    With our latest release on 11th Dec. 2018, the issue reported by you has been addressed.
    If your product has not already been updated, to get the latest product update, click on the menu Help —> Check for updates in the product.

    You can now customize it by right clicking on the Toolbar and selecting appropriate option.

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    Rod commented  · 

    And stop the popups related to the Share button, such as “Try Adobe Scan app,” blah, blah, blah. Advertisements and distractions within PAID software are completely inappropriate.

  2. 6 votes

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    Rod commented  · 

    If I have two spaces, with a PDF open in Acrobat on one, then I find that I can open a PDF on the other space without problem. However, there is the following problem:

    1. On Mac system, create two spaces: A and B

    2. Each space has a Finder window, with a PDF

    A has Finder with a.pdf
    B has Finder with b.pdf

    3. On (A), double-click a.pdf

    4. Acrobat will open on (A)

    5. Close the a.pdf document, without Quiting the Acrobat application.

    6. On (B), double-click the b.pdf document.

    7. The Acrobat window b.pdf will open on (A), which is confusing because it is not the expected space.

    This is particularly a problem when there are multiple spaces, such that you have to go hunting around to determine what space the file opened on. Which is a pain.

  3. 1 vote

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    Rod commented  · 

    Using the CC client, I uninstalled, then reinstalled Acrobat. Issue appears to be resolved.

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    Rod commented  · 

    This cleaner is no good. The instructions say that it is for STANDALONE Acrobat only, and not for Acrobat that is part of Creative Cloud suite.

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    Rod commented  · 

    Hi Lavi,

    My name is Rod.

    No, [Shift] is not being used.

    I am using a 2017 15" MacBookPro, with macOS 10.13.6

    Unless you Quit out of Acrobat, and then re-launch, you will not see this bug.

    I just noticed that if you open a PDF, close the PDF, and then re-open the PDF, the bug is not visible.

    So it is a bug related to the keyboard shortcuts not being set correctly when Acrobat is launched.

    Rod shared this idea  · 
  4. 6 votes

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    Rod commented  · 

    Using macOS, with everything patched to latest, and with file extensions visible.

    After being away for Thanksgiving weekend, I am surprised to see that icons have changed for all Adobe products, and my initial impression is poor.

    Acrobat = smaller graphic, with “PDF” below graphic, making the graphic difficult to discern
    InDesign = smaller graphic, with “INDD” below graphic, making the graphic difficult to discern
    Illustrator = blurry thumbnail of the file contents
    PhotoShop = for files set to open with PhotoShop by default (e.g., PSD, JPG, PNG, etc.), icons are blurry thumbnail of the file contents

    The reason why these icons are bad is that the previous icons were a visual indication of what applicaiton is currently set to open the given file.

    This is an important reminder before committing to opening an application, due to the resources hit when that application opens.

    The icon also visually confirms what default application has been set for that file type, which is protection when this default has been changed by another application.

    When dealing with hundreds/thousands of files, it is important to have uniform, easily distinguishable icons, otherwise the risk is that unexpected files will be overlooked during Q/A.

    Though the Adobe feedback appears to be, “Too bad, you can’t change this now,” I can most certainly state that there is a net negative benefit related to this icon change. I am also aghast that Adobe seems to be programmatically preventing me from customizing the icons to something more usable (i.e., using an older, more familiar icon).

    If a user wants the file icon to be a thumbnail of the file contents, then that should be an option in the operating system preferences, and this would be something for you to make an arrangement with Apple/Microsoft. Otherwise, you are just being lazy.

    And if you say that you couldn’t implement that, then you should have cancelled the entire project regarding the change of file icons.