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  1. text to sign

    1 vote

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    1 comment  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminJunwu Deng (Admin, Adobe) commented  · 

    Hi Diana,

    Thanks for reaching to us. However, I am not quite getting what you are asking here. Could you please explain a bit more? What is the problem you are facing? What are the steps to reproduce your issue?

    _Acrobat Sign Team

  2. Please contact ne 0272691899

    1 vote

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    Need Info  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminJunwu Deng (Admin, Adobe) commented  · 

    Hi Madhan,

    Thanks for reporting the issue here. I am sorry that the help desk did not work out. We can help you via User Voice. Please let us know the detail steps to run into the E Sign problem. A screenshot and sample test files are very helpful.

    _Acrobat Sign Team

  3. Tap & Sign?

    3 votes

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    2 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminJunwu Deng (Admin, Adobe) commented  · 

    Hi Adob,

    Thanks for making this feature request to us. We have a ticket to track your request.

    _Acrobat Sign Team

  4. Hebrew fields not available on downloaded copies.

    2 votes

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    Under review  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminJunwu Deng (Admin, Adobe) commented  · 

    Hi Ofer,

    Thanks for reaching out and reporting the issue to us. Here you can find the languages that Adobe document cloud supports - https://helpx.adobe.com/acrobat/kb/DC-Language-Tiers.html. Hebrew is not on the list, so it is not supported now.

    _Acrobat Sign Team

  5. Let me DELETE a file

    1 vote

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    1 comment  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminJunwu Deng (Admin, Adobe) commented  · 

    Hi Eric,

    Thanks for reporting your issues to us. Adobe provides delete for Acrobat Pro Plus accounts and GDPR privacy management for all accounts. We are looking into your problem.

    _Acrobat Sign Team

  6. E-sign not set up for multiple signatures to one email

    1 vote

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    Resolved  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminJunwu Deng (Admin, Adobe) commented  · 

    Hi Vicki,

    Thanks for reporting this user case. We are looking into it.

    -Acrobat Sign Team

  7. Can't request e-signatures

    3 votes

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    1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminJunwu Deng (Admin, Adobe) commented  · 

    Hi kathleen,

    Thanks for reporting your issue to Adobe. You need more information from you to answer your question. Please pass us your login email so that we can check on our end.

    What products are you using to request e-signature? Acrobat desktop application or Acrobat web (document cloud) application? If you are using Acrobat web application, are you able to reload the browser? Would you please upload a screenshot here?

  8. Reques e-signature freezes

    2 votes

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    1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminJunwu Deng (Admin, Adobe) commented  · 

    Hi Michelle, thanks for reporting this issue to Adobe. We need more information from you to understand the problem.What OS system and browser you found this issue? What is your user ID? It will be very helpful if you can attach a screenshot here.

  9. Combine files is not working Please notify me when it is fixed

    3 votes

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    1 comment  ·  Acrobat Web » Combine files  ·  Admin →
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    AdminJunwu Deng (Admin, Adobe) commented  · 

    @Diane Farrar Thanks for reporting the issue. Please pass me the files to me via email jdeng@adobe.com to help us to reproduce the issue and fix it. Thanks.

  10. Organize pages not working

    3 votes

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    2 comments  ·  Acrobat Web » Organize Pages  ·  Admin →
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    AdminJunwu Deng (Admin, Adobe) commented  · 

    @Blake Ziober Thanks for reporting the issue. I am the one from Adobe engineering team to investigate the issue. I need the following from you:
    1. The three files you tried to combine. You can email me the files
    2. The Detail of steps you have done before clicking on Combine button