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Acrobat Web: Send for Signature

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Can't request e-signatures

I'm not able to request e-signatures, although I had been able to in the past. Has something changed with my account?

3 votes

Kathleen Fitzgibbon shared this idea · Mar 10, 2023 · Report… · Admin →

An error occurred while saving the comment

AdminJunwu Deng (Admin, Adobe) commented · March 10, 2023 3:30 PM · Report

Hi kathleen,

Thanks for reporting your issue to Adobe. You need more information from you to answer your question. Please pass us your login email so that we can check on our end.

What products are you using to request e-signature? Acrobat desktop application or Acrobat web (document cloud) application? If you are using Acrobat web application, are you able to reload the browser? Would you please upload a screenshot here?

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