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  1. 1 vote

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    Admingunderwa (Admin, Adobe) commented  · 

    Hi Greg,
    Thank you for the feedback. Could you please share the steps that you are following which leads to the server error page.
    Also, could you please check whether you are using password protected pdf for the document. Password protected pdf is not allowed to be sent for signature.

    Regards,
    Adobe Sign Team

  2. 1 vote

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    Admingunderwa (Admin, Adobe) commented  · 

    Hi Erica,
    Thank you for the feedback, were you able to access Adobe Sign earlier? could you please share when you started seeing the blank page.

    Regards,
    Adobe Sign Team

  3. 1 vote

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    Admingunderwa (Admin, Adobe) commented  · 
  4. 4 votes

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    Admingunderwa (Admin, Adobe) commented  · 

    Hi Todd,
    Thank you for the feedback. Could you please share the steps, how you are creating the template and where you are unable to remove the participant.

  5. 3 votes

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    Admingunderwa (Admin, Adobe) commented  · 

    Hi Sarah,
    Thank you for the feedback. Could you please share more details on the problem you are facing.

    Regards,
    Acrobat Web - Sign Team

  6. 1 vote

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    Admingunderwa (Admin, Adobe) commented  · 

    Hi Heather,
    Thank you for the feedback. To move PDF files:
    1) Navigate to Home Page
    2) Click Documents in the top navigation bar, you will be navigated to the Manage Page.
    3) Click Your Documents in the left hand panel, the list of all files will be displayed
    4) Hover the cursor on the file you want to move, a checkbox will be displayed
    5) Select the checkbox, a right hand panel will be displayed with the option move

    To check your agreements that are out for signature:
    1) Navigate to Home Page
    2) Click Documents in the top navigation bar, you will be navigated to the Manage Page.
    3) Click In Progress in the left hand panel, the list of all agreements that have been sent for signature will be displayed

    To save a signed agreement to your computer:
    1) Navigate to Home Page
    2) Click Documents in the top navigation bar, you will be navigated to the Manage Page.
    3) Click Completed in the left hand panel, the list of all agreements that have been completed will be displayed
    4) Select the agreement you want to save, a right hand panel will be displayed with the option Download PDF

    We do not provide the option to delete an agreement but you can hide it which will remove it from your view. To hide an agreement:
    1) Navigate to Home Page
    2) Click Documents in the top navigation bar, you will be navigated to the Manage Page.
    3) Click All agreements in the left hand panel, the list of all agreements will be displayed
    4) Select the agreement you want to delete, a right hand panel will be displayed with the option Hide

    Please feel free to write back if you still face issues.

    Regards,
    Acrobat Web - Sign Team

  7. 1 vote

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    Admingunderwa (Admin, Adobe) commented  · 

    Hi Brandon,
    Thank you for the feedback. Could you please share details on where you are facing problems with Megasign.

    Regards,
    Acrobat Web - Sign Team

  8. 2 votes

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    An error occurred while saving the comment
    Admingunderwa (Admin, Adobe) commented  · 

    Hi Kim,
    Thank you for the feedback. Could you please share the steps you are following.

    Regards,
    Acrobat Web - Sign Team

  9. 1 vote

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    Admingunderwa (Admin, Adobe) commented  · 

    Hi Marina,
    Thank you for the feedback. Could you please share the steps that you followed to sign in and send an agreement.

    Regards,
    Acrobat Web - Sign Team​

  10. 1 vote

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    Admingunderwa (Admin, Adobe) commented  · 

    Hi Minerva,
    Thank you for the feedback. Please use the following steps to delete an agreement:
    1) Navigate to home
    2) In the top navigation bar click Documents
    3) In the Documents page click All Agreements in the left hand panel
    4) Select the agreement you want to delete, a right hand panel will be displayed
    5) Click Hide Agreement and Hide in the confirmation pop-up

    Regards,
    Acrobat Web - Sign Team​

  11. 1 vote

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    Admingunderwa (Admin, Adobe) commented  · 

    Thank you for the feedback, we have noted your suggestion and will let you when it is prioritized in our roadmap.

  12. 1 vote

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    Admingunderwa (Admin, Adobe) commented  · 

    Thank you for the feedback, we have noted your suggestion and will let you when it is prioritized in our roadmap.

  13. 1 vote

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    Admingunderwa (Admin, Adobe) commented  · 

    Thank you for the feedback, we have noted your suggestion and will let you when it is prioritized in our roadmap.

  14. 1 vote

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    Admingunderwa (Admin, Adobe) commented  · 

    Thank you for the feedback, we have noted your suggestion and will let you when it is prioritized in our roadmap.

  15. 1 vote

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    Admingunderwa (Admin, Adobe) commented  · 

    Thank you for the feedback, we have noted your suggestion and will let you when it is prioritized in our roadmap.

  16. 1 vote

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    Admingunderwa (Admin, Adobe) commented  · 

    Thank you for the feedback, we have noted your suggestion and will let you when it is prioritized in our roadmap.

  17. 1 vote

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    Admingunderwa (Admin, Adobe) commented  · 

    Thank you for the feedback, we have noted your suggestion and will let you when it is prioritized in our roadmap.

  18. 6 votes

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    Admingunderwa (Admin, Adobe) commented  · 

    Thank you for the feedback, we have noted your suggestion and will let you when it is prioritized in our roadmap.

  19. 3 votes

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    Apologies for reverting status back to Under Review, after carefully reviewing your comment I think you are looking for past reminders sent in History tab, we still don’t have this feature and have provided feedback to our team to look into this

    Thanks,

    Abhinav
    Software Engineer, Adobe

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    Admingunderwa (Admin, Adobe) commented  · 

    Thank you for the feedback, we have noted your suggestion and will let you when it is prioritized in our roadmap.

  20. 2 votes

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    Admingunderwa (Admin, Adobe) commented  · 

    Thank you for the feedback, we have noted your suggestion and will let you when it is prioritized in our roadmap.

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