Settings and activity
195 results found
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1 vote
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment 
Admingunderwa
(Admin, Adobe)
commented
Hi Jorge,
Thank you for the feedback. You have a free Adobe Sign account which only allows attaching signature and initials to documents, you need to purchase Adobe Sign to be able to attach images.Regards,
Adobe Sign Team -
1 vote
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Jorge,
Thank you for the feedback. You have a free Adobe Sign account which only allows attaching signature and initials to documents, you need to purchase Adobe Sign to be able to attach images.Regards,
Adobe Sign Team -
1 vote
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Erica,
Thank you for the feedback, were you able to access Adobe Sign earlier? could you please share when you started seeing the blank page.Regards,
Adobe Sign Team -
1 vote
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Lester,
Please use the following tutorial to send an agreement with hybrid routing.Regards,
Acrobat Web - Sign Team -
3 votes
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Brian,
The team checked the file and found that it is password protected for editing. In order to use the file for Fill & Sign you will have to remove the password security.An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Brian,
Thank you for the feedback. The issue has been forwarded to the respective team and they are looking into it. -
4 votes
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Todd,
Thank you for the feedback. Could you please share the steps, how you are creating the template and where you are unable to remove the participant. -
3 votes
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Sarah,
Thank you for the feedback. Could you please share more details on the problem you are facing.Regards,
Acrobat Web - Sign Team -
5 votes
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi,
Thank you for the feedback. Could you please share the problem you are facing.Regards,
Acrobat Web - Sign Team -
2 votes
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Oliver,
Thank you for the feedback. There are 2 ways you can change the assignee of a field:
1) Right click on the field and select Edit. Select the assignee from the 'Assigned To' dropdown
2) In the right hand panel select the assignee from the 'RECIPIENTS' dropdown. Drag and drop the field on the documentPlease feel free to write back if you still face issues.
Regards,
Acrobat Web - Sign Team -
1 vote
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Heather,
Thank you for the feedback. To move PDF files:
1) Navigate to Home Page
2) Click Documents in the top navigation bar, you will be navigated to the Manage Page.
3) Click Your Documents in the left hand panel, the list of all files will be displayed
4) Hover the cursor on the file you want to move, a checkbox will be displayed
5) Select the checkbox, a right hand panel will be displayed with the option moveTo check your agreements that are out for signature:
1) Navigate to Home Page
2) Click Documents in the top navigation bar, you will be navigated to the Manage Page.
3) Click In Progress in the left hand panel, the list of all agreements that have been sent for signature will be displayedTo save a signed agreement to your computer:
1) Navigate to Home Page
2) Click Documents in the top navigation bar, you will be navigated to the Manage Page.
3) Click Completed in the left hand panel, the list of all agreements that have been completed will be displayed
4) Select the agreement you want to save, a right hand panel will be displayed with the option Download PDFWe do not provide the option to delete an agreement but you can hide it which will remove it from your view. To hide an agreement:
1) Navigate to Home Page
2) Click Documents in the top navigation bar, you will be navigated to the Manage Page.
3) Click All agreements in the left hand panel, the list of all agreements will be displayed
4) Select the agreement you want to delete, a right hand panel will be displayed with the option HidePlease feel free to write back if you still face issues.
Regards,
Acrobat Web - Sign Team -
1 vote
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Brandon,
Thank you for the feedback. Could you please share details on where you are facing problems with Megasign.Regards,
Acrobat Web - Sign Team -
2 votes
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi,
Thank you for the feedback. Could you please share the steps you are following.Regards,
Acrobat Web - Sign Team -
2 votes
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Kim,
Thank you for the feedback. Could you please share the steps you are following.Regards,
Acrobat Web - Sign Team -
1 vote
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Marina,
Thank you for the feedback. Could you please share the steps that you followed to sign in and send an agreement.Regards,
Acrobat Web - Sign Team -
1 vote
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Minerva,
Thank you for the feedback. Please use the following steps to delete an agreement:
1) Navigate to home
2) In the top navigation bar click Documents
3) In the Documents page click All Agreements in the left hand panel
4) Select the agreement you want to delete, a right hand panel will be displayed
5) Click Hide Agreement and Hide in the confirmation pop-upRegards,
Acrobat Web - Sign Team -
2 votes
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Michael,
Thank you for the feedback. Please use the following steps to Fill & Sign the Document Cloud file
1) Navigate to home
2) In the Recents tab select the document, a right hand panel will be displayed
3) In the panel click Fill & Sign
4) You will be navigated to Me-Others page which will ask 'Who needs to fill and sign', click Me
5) Fill and Sign the document as requiredRegards,
Acrobat Web - Sign Team -
1 vote
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Fearghus,
You had a LEGACY_PRO account which was migrated to PRO_DOC_CLOUD account last month on January 15. The web form capability is not available post migration as described in the helpx https://helpx.adobe.com/sign/using/subscription-update-faq.htmlRegards,
Acrobat Web - Sign Team -
1 vote
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Fearghus,
You had a LEGACY_PRO account which was migrated to PRO_DOC_CLOUD account last month on January 15. The web form capability is not available post migration as described in the helpx https://helpx.adobe.com/sign/using/subscription-update-faq.htmlRegards,
Acrobat Web - Sign TeamAn error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Screenshot of Create Template in new UI
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Fearghus,
By web form do you mean Template (please refer to the attached screenshot). If yes, please follow the below steps:
1) Navigate to home page
2) In the navigation bar click on Sign
3) On the Sign page click on Create a Template.If no, could you please share the steps you used to follow in the older UI.
Regards,
Acrobat Web - Sign Team -
1 vote
An error occurred while saving the comment Admingunderwa
(Admin, Adobe)
commented
Hi Elena,
Thank you for the feedback. Could you please share the steps that you are following.Regards,
Acrobat Web - Sign Team
Hi Greg,
Thank you for the feedback. Could you please share the steps that you are following which leads to the server error page.
Also, could you please check whether you are using password protected pdf for the document. Password protected pdf is not allowed to be sent for signature.
Regards,
Adobe Sign Team