115 results found
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Reading Order not showing up
- When I open a document the reading order is missing.
- One of my clients has sent me a pdf with the reading order attached and the tags assigned, the document has been tagged, it's all good to go. However, when I open the document on my end, all of the reading orders have been removed. I know the reading order has been set, i checked the original document and it was tagged properly, but when she emails it to me the reading order is not showing up on my end.
- We both have Windows 10 Os, I am on the…
1 voteHi,
Since I haven’t heard from you I believe the issue is resolved for you.Thanks
Rachit -
Text-to-speech functionality does not work with the Apple OS version of Adobe Acrobat Pro, as in previous versions
It has been important in my practice to review reports and multitask. The Apple OS version of Adobe Acrobat is not compatible with the system-wide keystroke of option+s, which activates text-to-speech. This essential function works with MS Office 365 and other third-party apps. Secondly, the rate of speech (even after changing the preferences) is too rapid for use. Clearly, the options of reading the whole page or whole document are limitations. I work with patients who have auditory processing problems, and I can imagine that this function makes some document reading inaccessible. The current configuration is probably an upgrade for…
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved for you.Thanks
Rachit -
Turn Grid on/off with CMD+G instead of CMD+U
I had somehow turned the Grid on. I love keyboard shortcuts, so I tried "CMD+G" and nothing happened. "CMD+R" turns the ruler on/off. So I went through the view nav, and found that the key command for turning the Grid on/off is "CMD+U" .... why is it "U" and not "G"? G would make the most sense because it's a Grid. There's not even the letter "U" in the word Grid.
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side and there are no further issues.
Feel free to contact us anytime.Thanks
Rachit -
Accessibility: Comments not being read by JAWS & NVDA (PowerPoint Speaker Notes)
Adobe Acrobat Pro 2017: I made an accessible PowerPoint presentation with speaker notes. I Saved As PDF and when prompted, I said yes to converting speaker notes to annotations.
My blind 508C Consultant read the PDF with Jaws & NVDA & Adobe's built in screen reader. He was able to successfully navigate the entire document, EXCEPT Comments/Annotations. When the screen reader hit the Annotation Bubble it announced "Text" and nothing else.
I asked him to search for a phrase that existed only in a comment and no where else in the document. He couldn't find it.
As a government entity…
1 voteHi,
I’m closing this issue as it has been resolved on the forum : https://forums.adobe.com/thread/2645090
Feel free to contact us.Thanks
Rachit -
"tagged annotations
Fix "Tagged Annotations - Failed" bug
Hyperlinked content is marked as "Tagged Annotations - Failed" in Accessibility checker even when they are properly inserted (whether manually in Acrobat Pro or in InDesign, etc.
Adobe Support confirmed that InDesign included the hyperlinks properly and confirmed that the issue in Acrobat is indeed a bug.
Mac OS Mojave. 10.14.5
InDesign 14.0.2
Acrobat Pro DCCreated document in InDesign with and without hyperlinks. Exported to PDF.
PDF with hyperlinks produced Tagged Annotations - Failed
PDF without hyperlinks did not show failure UNTIL I added the hyperlinks manually in Acrobat, then they failed as…1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved for you.Thanks
Rachit -
Where is restore button?????
How to reopen the last page which I was reading in case of power failure?
1 voteHi,
Since we haven’t heard from you, I believe the issue is resolved for you.Feel free to contact us if you have any issue.
Thanks
Rachit -
Adobe Reader reads dashes as "to" and not "dash." Not always accurate.
Adobe Reader reads dashes as "to" and not "dash." Not always accurate, my organization uses Figures denoted 3-1. this should be read "three dash one" not "three to one".
1 voteHi,
I guess it somehow resolved the previous issue. Also we’ll improve this in our further release.Please update the latest Acrobat version to see new features.
Thanks
Rachit -
Read Aloud Speed cannot be changed
The Read Aloud Speed can be set i note settings. Unfortunately, this doesn't seem to do anything. Support threads on this topic haven't been addressed by Adobe in years. Could we get this feature working?
1 voteHi,
We have fixed the issue in the latest release. Please check on the latest update.
If you still face an issue, please contact us.Thanks
Rachit -
recently closed tab list
When opening/working with several documents, closing the wrong document causes stress to find that one document again in the Mac Finder/Windows Explorer/email application/…
My suggestion is to implement a 'recently closed'-button, similar as the Vivaldi or Opera browsers implemented. This way, all recently closed documents are nicely listed together with the current open documents. This makes retrieving recent actions more easily.
1 voteHi,
Since we haven’t heard from you, I believe the issue is resolved for you.Feel free to contact us if there is any issue.
Thanks
Rachit -
Accessibility Checker fails Radio buttons and checkboxes
Accessibility Checker fails:
Check boxes (Tagged form fields - Failed)
Radio buttons (Tagged annotations - Failed)
InDesign copy changes, Acrobat Reading order missing tags.Using MacOS High Sierra V 10.13.6.
Previous files, InDesign 2018 Export Adobe PDF Interactive Passed the checker. Same file open in newer version InDesign 2019 Export Adobe PDF Interactive fails.Not sure if the problem is with Acrobat or Indesign. This is happening with all my files. If I take a new Indesign file with no interactive functions and create them in InDesign 2019 everything passes.
There is a bug somewhere!
1 voteHi,
Since the issue is from Indesign, I believe you must have logged the bug for them.Feel free to contact us if you have any issue.
Thanks
Rachit -
Make the toolbar disappear
It will be easier to use and user will get a wide angle while reading if u make the menu bar the toolbar the bookmarks menu and the right menu bar to disappear and be only visible when the pointer focus it
1 voteHi,
Since we haven’t heard from you, I believe the issue is resolved for you.Feel free to contact us if there is any issue.
Thanks
Rachit -
Automatically open the appropriate navigation tab after initial display properties are changed. I hate having to open it myself.
When I change the initial view to display the pages or bookmarks panel and click OK, I wish the program would automatically open the appropriate panel for me instead of having to do it myself. It's almost easier to close the file and re-open it than it is to go open the panel myself.
1 voteHi,
Since we haven’t heard from you I believe the issue is resolved.
Feel free to contact us if you have any issue.Thanks
Rachit -
Why is my computer screen so bright?
The screens are way too bright? Why don't we add a button that makes it brighter and dimmer? That way we can change the brightness.
Thank you for you attention!1 voteHi,
Since we haven’t heard from you, I believe the issue is resolved for you.Feel free to contact us if there is any issue.
Thanks
Rachit -
Inverted color view of PDF for improved accessibility
I am visually impaired, reading anything with an all white background is virtually impossible for me. It would he extremely helpful if Acrobat had a setting to display the PDF contents in reverse video. There are browser extensions (i.e. Chrome High Contrast) which provide the capability for a general web page (which is how I am able to fill in this form).
Also, the Acrobat dark theme helps, but it doesn't change the displayed PDF contents, and it's dark background is way too light. It should be very close to black (#000000).1 vote -
Saving a PDF 508 compliant form to Reader Enabled deletes table summaries
When I save out a PDF form to File > Save as Other > Reader Extended PDF > Enable More Tools, which includes all the necessary elements for 508 compliance, including table summaries, the resultant Reader enabled file has the table summaries deleted.
Thus it is impossible to get the final form PDF to pass 508 testing, because now I cannot edit the final PDF in order to restore the table summary.
Thanks for looking into this.
I am on a Macintosh running MacOS Sierra 10.12.6
and Acrobat Pro DC 2019.010.20098
Architecture: x86_64
Build: 19.10.20098.316574
AGM: 4.30.84
CoolType: 5.14.5
JP2K:…1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
Accessibility checker nested alternate text
Checker flags link in a table cell as invalid. (<Link> and <Link - OBJR> in a table <TD> cell). I believe this is not a failure point and should not be flagged. Would appreciate a review of this check and a note regarding which protocol is the reason if I am incorrect.
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
Reading multi-page table with NVDA or JAWS
Accessibility with NVDA / JAWS: for a data table that spans multiple pages in large files:
UsingAcrobat Reader DC Version 2019.010.20098 on Windows 10 laptop
At present my experience is that the table is not exposed as a continuous table.
Consider a 3 column table.
Only on the first page on which the table begins, the column headers are read as one switches columns.
For an NVDA or JAWS user, every subsequent page seems to have a distinct 3 column table with x or y rows and the column headers on the first row of the table on the start…1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
Change in color for selection in Mac
In Mac O.S 10.13.6: the selection color is by default blue, it is not taking the system color . Tried with Acrobat XI pro and even Acrobat Reader same thing. Checked in Mac o.s : 10.14 as well, the same .
1 voteHi,
Since we haven’t heard from you I believe the issue is resolved.
Feel free to contact us if you have any issue.Thanks
Rachit -
Need to be able to hide or resize the intrusive pane ("Create PDF"; "Combine Files"; etc.) on the RIGHT. It consumes valuable screen space.
Need to be able to hide or resize the intrusive pane ("Create PDF"; "Combine Files"; etc.) on the operator's RIGHT. It consumes valuable screen space. Make it available when needed and GONE when not.
1 voteHi,
Feel free to contact us in case of any issue.Thanks
Rachit -
Reading Order Tool and Highlighting Content is Inaccessible to Screen Reader Users
Bug: The Reading Order Tool, and / or Highlighting content in a PDF document for tagging is inaccessible.
Steps to reproduce:
1. Using Acrobat Pro DC 2019 under Windows 7 / 8 / 10, open an untagged PDF for which you do not have the source file.
2. Preferably, launch a screen reader such as NVDA (http://www.nvaccess.org) or JAWS 2019 (www.freedomscientific.com)
3. Attempt to begin tagging portions of the document. For most people, this is done using the reading order tool found in the accessibility tools.
4. Once in the reading order tool, attempt to select…1 vote
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