115 results found

1. Correct Hebrew reading order in PDF

   When exporting a PDF from a Hebrew InDesign file, where the tagging order is correctly set from RTL and Adobe World-Ready Paragraph Composer is checked, the screen reader (JAWS in this case) reads the Hebrew text backwards. Is this something that is currently supported?

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   Resolved  ·  1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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2. BUG: Shortkey to Accessibility menu does not work in French

   For the production of a robot, I need it to use hotkeys to get into menu's in Adobe acrobat. I got everything to work in English and Dutch languages. But when I want to access the same menu's with a combination of ALT and the desired letters (they differ per language offcourse), in French; All of a sudden he does not get past ALT+S (for accessabilité, which is accessability in French).

   I think there must be a bug hidden somewhere.

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since I haven’t heard from you, I believe that the issue is fixed.

   Feel free to contact us is there is any issue.

   Thanks
   Rachit

3. Free version-Adobe

   How to shift page from left to right ? (The bar at the bottom of the screen is greyed and not accessible.) Thanks.

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since I haven’t heard from you, I believe the issue is fixed. If you have any other problem in future, fell free to contact us.

   Thanks
   Rachit

4. tab order

   Please fix the tab order. When it's set to structure, the document does not tab sequentially from left to right. When trying to correct this in the order panel, everything jumps around on it's own as you move fields. It's extremely frustrating!

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since we haven’t heard from you,I believe the issue is resolved for you.

   Please contact us if you have any concerns.

   Thanks
   Rachit

5. Keyboard accessibility Mac/PC for automation and accessibility

   I automate my work tagging PDFs for accessibility whenever possible. To do this, I use KEYBOARD SHORTCUTS -- either with a programmable keyboard or a program like Automate. I use Mac and Windows. Mac has a Paste and Paste Child feature in the Tags Panel which is great. Windows needs this!! I want to search for a string and tag it. If I could get back to the Advanced Search window on the Mac I would be all set. On Windows I can Alt Tab to the Advanced Search window. I cannot "get back" to Advanced Search on the Mac once I am in the main document window. There appears to be no working keyboard shortcut if I have a working search and want to return to it. (I'm using Advanced Search here because of the limitations of Find, and do not want to restart with a new search, I want to return to an existing search). F6 does not do it. This must also be a problem for PWD using keyboard only on a Mac. Am I missing something is there a way to do this on the Mac?

   I automate my work tagging PDFs for accessibility whenever possible. To do this, I use KEYBOARD SHORTCUTS -- either with a programmable keyboard or a program like Automate. I use Mac and Windows. Mac has a Paste and Paste Child feature in the Tags Panel which is great. Windows needs this!! I want to search for a string and tag it. If I could get back to the Advanced Search window on the Mac I would be all set. On Windows I can Alt Tab to the Advanced Search window. I cannot "get back" to Advanced Search on the Mac… more

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since we haven’t heard from you, I believe the issue is resolved for you.

   Feel free to contact us if there is any issue.

   Thanks
   Rachit

6. Artifacting error

   In Acrobat DC, we have encountered an issue with method of artifacting/backgrounding. As best we can tell, in DC, there is only one way that it can be done to work correctly - through the content panel/right click/create artifact. Other methods of backgrounding (via the order panel or TURO panel) cause it to visually show on the screen and in order panel as a paragraph tag while in the content and tags panel it indicates it’s an artifact.

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Thanks for connecting with us. Feel free to explore more areas in Adobe Acrobat.

   Thanks
   Rachit

7. Word 2016 create pdf plug in places artifact tags inside table structure

   The Acrobat plug in for Word 2016 to create a pdf places artifact tags inside the table structure which causes an error in detailed accessibility checkers. The only way to make these fully compliant is to manually remove these artifact tags from the tags tree. We typically have to go back to old versions to pdf correctly. If you must place artifact tags in table structures (assuming due to new 508 refresh law), it would be fantastic if they could be placed together outside of the table structure or together at the top of the table structure rather than on each row. This was encountered in Acrobat Pro XI as well as the new versions of Acrobat DC.

   The Acrobat plug in for Word 2016 to create a pdf places artifact tags inside the table structure which causes an error in detailed accessibility checkers. The only way to make these fully compliant is to manually remove these artifact tags from the tags tree. We typically have to go back to old versions to pdf correctly. If you must place artifact tags in table structures (assuming due to new 508 refresh law), it would be fantastic if they could be placed together outside of the table structure or together at the top of the table structure rather than on… more

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8. issues with table editor and tagging cells

   table editor does not cover all of the content in the table. It also misses a few cells so i cannot tag them, This needs to be done for ADA compliance/accessibility

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since I haven’t heard from you, I believe the issue is resolved on your side.

   Feel free to contact us if you need any assistance.

   Thanks
   Rachit

9. BUG REPORT: 18.011.20038 update breaks Zoom preferences in both Page Display AND Accessibility

   18.011.20038 completely ignores Zoom preferences in Page Display AND Accessibility. PDF opens full width of the window.

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since we haven’t heard from you I believe the issue is resolved.
   Feel free to contact us if you have any issue.

   Thanks
   Rachit

10. /Actual Text () /Alt Text () BUG

    Fix the bug that leaves a remnant of deleted Alt or Actual text in the Tag Element. See attachment.

    •  

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    2 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    The issue has been fixed from our side. You may see it in our next release.

    Thanks
    Rachit

11. Bullets voiced twice

    Product Adobe Acrobat DC
    Build Beta Release (Beta M44)| Version 2018.011.10005
    Platform Windows 10 Pro 64 bit
    Locale English
    State Needs Review
    Status Open
    Component Accessibility

    This report references InDesign Bug ID – ID-4204915 Bullets are voiced twice – posted by Bevi Chagnon on September 22, 2017, 6:53 AM.

    Problem Description:
    When a different bullet is used in In Design other than the 3 default bullets (round, asterisk, and lozenge), the tag tree in the exported accessible PDF has two span tags, one empty and the other with the bullet character.

    The double span tags cause screen readers to voice this as "bullet bullet" (or whatever glyph is used) when it should be just "bullet." It produces a double voicing

    Steps to Reproduce:
    1. Make a bullet style in InDesign.
    2. Set it to use any Unicode character, other than the standard round bullet, asterisk, or lozenge.
    3. Export to PDF.
    4. Test with a screen reader (JAWS, NVDA, etc.) and the bullet will be voiced twice.

    The extra span in the <Lbl> tag.

    Actual Result:
    Bullet bullet blah blah
    Bullet bullet blah blah

    Expected Result::
    Bullet blah blah
    Bullet blah blah

    Any Workarounds:
    1. In Acrobat Control panel, select and artifact offending “empty” span containers.
    2. In Tags panel, select top Tags and right-click to Delete Empty Tags.

    ATTACHED:
    PDF bullet test file including screen captures of Acrobat’s Content, Order, and Tags panels.

    Product Adobe Acrobat DC
    Build Beta Release (Beta M44)| Version 2018.011.10005
    Platform Windows 10 Pro 64 bit
    Locale English
    State Needs Review
    Status Open
    Component Accessibility

    This report references InDesign Bug ID – ID-4204915 Bullets are voiced twice – posted by Bevi Chagnon on September 22, 2017, 6:53 AM.

    Problem Description:
    When a different bullet is used in In Design other than the 3 default bullets (round, asterisk, and lozenge), the tag tree in the exported accessible PDF has two span tags, one empty and the other with the bullet character.

    The double span tags cause screen readers to voice… more

    • 

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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    I believe the issue is fixed for you since it needs to be fixed from source file.

    Feel free to contact us if you have any issue.

    Thanks
    Rachit

12. Neutral Screen Colour so reading is easier on eyes

    Ability to change from a bright white screen to a neutral clour so it can be easier on the eyes when readign documents/ ebooks/ etc.

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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hello Sir,
    Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.

    Thanks
    Rachit

13. How to modify or hide adobe acrobat DC properties

    I would like to know how to delete or hide properties in Acrobat Pro DC? For example, the dates modified, the created, and the edit time. This would be great for documents that are reused over the course of time.

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hello Greg,
    Since I haven’t heard from you,I believe the issue has been resolved. Please feel free to share any issues in future if any.

    Thanks
    Rachit

14. Acrobat. Help --> Online Support --> Accessibility Resource Centre. Fails.

    Hello, there's a broken/useless link or redirect for accessibility in Acrobat. Hoping you could let me know when fixed please: goto --> Help --> Online Support --> Accessibility Resource Centre. The destination doesn't offer anything.

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15. How do I save a doc?

    How do I save a doc?

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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Since I have not heard from you, I believe the issue is resolved on your side.

    Feel free to contact us in case of any assistance

    Thanks
    Rachit