56 results found
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Ability to Hide Toolbars in a Portfolio like Adobe XI
In Adobe XI, we were able to hide the Editing Tools and toolbars in a Portfolio, so when we sent it to a client, they were able to only view the documents. Can we please get that capability back in Adobe Acrobat 2017?
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you still have any query.
Thanks
Tanvi -
Combining files
As a new user of Acrobat DC, I combine 2 files and save the portfolio. When I open up my new combined file there is a column panel on the left that shows the 2 documents that I combined. I cannot scroll through my new combined document from page 1 to the end. Rather, I must use arrows to toggle between my 2 documents. What am I missing to see it as one new combined document? Thanks.
1 vote -
Hyperlinks disappear when I create a PDF from Visio. Can you provide feedback?
How can I keep links from Visio to PDF
1 voteHi ,
To keep links in converted pdf, please apply/check motioned setting:
Launch Visio, got to menu Acrobat→ Preferences. In Acrobat PDFMaker Setting select/check “Add Links” under “Application Setting”.
Now convert the visio file to pdf and let us know if you face any problem.Thanks,
Mridula -
Choose pages option in Combine
As with Acrobat 9 Pro, your new DC versions needs a "choose pages or select pages" option when combining multiple documents into one pdf. The old version easily allowed you to select the individual document, and enter that you wanted to include only pages 1-22, 56-68, 543. Only these pages would be included. With DC I was just told by your customer support team that I would need to expand the document, and scroll through what could be a 1,000 page document and hand select the pages I need. Will not purchase program if this is the only way to…
3 votesHi Liz G,
Sorry for the late reply.
Selecting page range for combing is already present in combine feature of Acrobat.
After adding the file switch to list view of combine and Select the pdf you want to choose mention the range and click on “Page Range”. choose your page range (eg 1-5,10-12 etc). Combine to get desire result.Thanks,
Mridula -
1 vote
Hi Laura
Seems like your default Excel handler is changed to Acrobat. You can change the default Excel handler by following steps:
1. right-click on any Excel file.
2. Go to Properties.
3. Click on “Change…” button against "Opens With: " and select Excel from the list of apps. If you don’t see it, click on More Apps or navigate to your Excel install location where you can find excel.exe
4. Once done, click on Apply > OK.It should work fine now.
Thanks
Tanvi -
Acrobat Pro DC needs to allow you to NOT open the document when you convert from Word to PDF
Acrobat Pro DC needs to allow you to NOT open the document when you convert from Word to PDF.
1 votetry67’s response is correct.
Thanks
Tanvi -
Convert web page to PDF - one that works in WIN 10 and with Firefox and Google Chrome
Covert web page to PDF - one that works in WIN 10 and with Firefox and Google Chrome
2 votesHi
We already support this with Acrobat DC. Please update to latest version and enable the Create PDF extensions in Firefox & Chrome to create the PDFs
Thanks
Tanvi -
i want to copy webpages fromall the major browsersacrobat dc win 10 -many dont nor have the acrobat logo in the toolbr at top of page even
i want to copy webpages from all the major browsersacrobat dc win 10 -many dont nor have the acrobat logo in the toolbar at top of page even when i set themupin/settings /options.
could not acrobat dc in windows 10 make a list of browsers, search engines’, etc are compatible with acrobat dc (personally i am not in interested in the photo stuff &their ilk lwhich acrobat DC pushes in their adds& email--is acrobat dc implying that the photo etc section are the only thing that the browsers&, search engines etc., are the main thing that acrobat dc can do…1 voteHi
Here’s a list of supported web browsers with Acrobat DC:
https://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Let us know if any more information is required.
Thanks
Tanvi -
Hyperlink to first occurrence of a range name
I have created a PDF file from an Excel Workbook. Each tab in the workbook has a range name that is in the "rows to repeat at top". I have a table of contents that hyperlinks to each of these range names in each worksheet. When the PDF is created, sometimes a worksheet will become 2 pages. The hyperlink shows at the top of both pages (because it is in the "rows to repeat at top"). When I click on the hyperlink in my table of contents, it always goes to the range name in the second page rather than…
1 voteHi
It seems that this issue has been resolved and we are not able to reproduce this at our end. Hence we are closing this thread. Please start a new thread in case you still face any issues.
Thanks
Tanvi -
BUG: Combine files into single PDF does not work
Acrobat Pro DC 2017, Mac running Sierra 10.12.6. Starting with three single-page PDFs created out of Illustrator. Create>Combine files into single PDF, Add open files creates a single page file of the second file added, ignoring the additional two files. If I do not have the files open and use Create>Combine files and navigate to the files in the Finder, nothing happens at all. No error messages, no crash. As always, these commands work fine in Acrobat Pro XI.
1 voteThanks for confirmation. We are closing this case from our end.
Feel free to open a new case, if you face any issues.Thanks
Tanvi -
BUG: Date field in Word not converting to PDF correctly.
I created a date field, called VersionDate, as a Custom Document Property in Word. The field is displayed in the document footer. When I converted the document to PDF, the date changes from July 25, 2017 to July 24, 2017. I tried converting from Word plugin, Acrobat DC, and the Adobe PDF Services website, and each one sets the date back one day, but the Microsoft plugin also changes the format (from July 25, 2017 to 7/24/2017 (especially annoying since Australia does not use the U.S. date format).
1 voteHi Gabreille,
If you open your Word document and go to Print Preview mode (Word→Print, select any printer and check the preview), you can see that the date changes to one day back. Adobe Acrobat has not come into picture till this point. It is the custom date field that is behaving incorrectly in Word.
Thanks,
-amboo -
Export to PDF with no Dialogue Box from Automated Process
I need a way to create a PDF using an automated process that does not cause a popup window to appear. If there were a way to set the file location and file name without the dialogue box it would be very valuable to us.
There is an application called Bullzip that provides this functionality and charges a great deal of money to provide it.
I am attempting to use an application called Bartender to produce label images that I want saved to a file location as a pdf. The only way that I have seen it done is with…
1 voteHi
You can achieve this via Actions or Create Multiple PDF files option in a non-interactive way.
You can also achieve that via a script or refer to the Acrobat SDK for some API to do that.Thanks
Tanvi -
Wider Outlook Portfolio Creation Tools
The current Adobe plugin for Outlook 2016 works very well when creating portfolios from a group of emails. I'm able to add as many emails as I want to a single portfolio and the ability to append them when more emails come in is excellent. But these portfolios can only be added to from Outlook. It is important that I am able to add files to these Outlook portfolios without having to email them to myself first.
1 voteHi
Thanks for your request. But this is as designed behavior because non-email PDF files won’t have fields like To:, From:, etc. which will create inconsistency in the PDF Portfolio.
So the workaround would be to email those files and convert/append to portfolios.Thanks
Tanvi -
Please make it possible to 1.) import a word doc with images that remain at 300 dpi 2.) check the dpi of images in a PDF
Just to expand the thought above. Many people are online searching for ways to do this. I was told in an Adobe chat that it was not possible. You all are brilliant -- can't you make it possible?
1 vote -
Acrobat create pdf feature in PowerPoint for Mac
When creating a pdf from a powerpoint presentation which contains web hyperlinks, the links do not work when the pdf is created.
Please can you fix this bug - it works on PC but on Mac.3 votesHi
You can achieve this by converting the PowerPoint presentation from Acrobat via Tools > Create PDF workflow.
Please ensure that checkbox to Use Acrobat Cloud service is checked while selecting the file.Thanks
Tanvi -
Bug - Combine Files in Acrobat
When attempting to combine a MS Word document containing more than one section using Combine Files in Acrobat, the first page is shown for all pages in the preview when the document is expanded. The first section is a one page cover page. This issue has been in Acrobat for well over a year.
2 votes
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