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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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17 results found

  1. It is not possible to install the new Adobe Acrobat Pro 2020 for mac at Mac OS Sierra Version 10.12.6. on a MacBook Pro from 2017

    What should one do in this situation?
    * Install any possible Mac OS Update? (Hard change just motivated by one failure at Acrobat) at which Mac OS Version does Acrobat Pro secure work?
    * Claim the sold (Not Cheap) Software package and use alternative product for macbook?

    Please help fast because reclamation time is going away.
    Thanks a lot!

    1 vote

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    Declined  ·  0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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  2. Monthly services, you're killing me with all the monthly Service Fees.
    I'm a retired Veteran with a fixed income and now I have to find other options and or alternative software.
    Why don't you have some kind of consideration or options?

    1 vote

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    Declined  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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  3. I was trying to get trial but was charged for buying it (which I did not plan) and you don't have customer support AT ALL!

    2 votes

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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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    Declined  ·  Pratyush Dhoundiyal responded

    Hi Anna,

    We state that first seven days are free and only after a week we start charging for Acrobat. In those initial seven days you have the option to cancel your auto purchase.

    Thanks

  4. Sometimes PDF files contain fonts that is not currently installed, so I have to use another font which doesn't look nice. It is a good idea that Adobe Acrobat can extract those fonts.

    8 votes

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    3 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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    Declined  ·  Bilal Ansari responded

    For embedded fonts, user have the rights to view the font but not use them for editing. Extracting the fonts give access to use them for editing as well. Therefore, for legal reasons, Adobe cannot extract the fonts. You must have purchased a font and have it installed on your system to use it.

  5. Paid for updates as opposed to overpriced over featured subscription service. Whilst subscription is a great idea for your bottom line at the moment, in the long term people will like myself be put off and a rival will appear to take fill the vacuum = "It is far easier to keep an existing customer than to find a new one, once you lose a customer you will never get them back"

    2 votes

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    Declined  ·  0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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  6. Acrobat X (disk CS5.5) quits on load - iMac (2017) Sierra 10.12.16 (16G29) Other applications from CS5.5 disk loading no problem - Illustrator & Photoshop CS5.1. 'Acrobat quit unexpectedly' dialogue after 10 seconds.

    Process: AdobeAcrobat [1216]
    Path: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
    Identifier: com.adobe.Acrobat.Pro
    Version: 10.0.0 (10.0.0)
    Code Type: X86 (Native)
    Parent Process: ??? [1]
    Responsible: AdobeAcrobat [1216]
    User ID: 501

    Date/Time: 2017-10-13 22:35:24.099 +0100
    OS Version: Mac OS X 10.12.6 (16G29)
    Report Version: 12
    Anonymous UUID: DFFC8205-FD90-7E96-811E-B09F754B14DA

    Time Awake Since Boot: 2100 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXCBADINSTRUCTION…

    1 vote

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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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  7. For example: I have a license for two computers. Sometimes while traveling, I need to use Acrobat Pro DC on my laptop. While attempting to activate Acrobat on this laptop, I receive a warning that both licenses are in use. Only two options are available: (1) log out both licenses. Not acceptable - I only want to log out one of the active licenses, not both. OR (2) log out one of the licenses manually. But this is impossible since I am not in front of either computer.

    So again, I would like the ability to view both active computers…

    1 vote

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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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    Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future. In the meantime if you want to use Acrobat on deactivated PC, you will simply need to sign in again on that PC.

  8. I purchased a sealed copy of Adobe Acrobat 11.0 from Ebay. There was no evidence of tampering and the serial number printed on the CD cover cannot be validated. I am disappointed that Adobe is not validating the boxed product.

    1 vote

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    Declined  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Users be able to search with partial serial numbers to find products - find it hard to believe in this day and age that this is not possible by customers or support staff

    1 vote

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    2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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    Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future.

  10. I've found out a problem with Acrobat XI Pro. When you create a new user account where Acrobat never has been started and you try to double click a PDF file it only starts Acrobat and doesn't open the PDF directly. You have to double click the PDF a second time to get it opened.

    OS Version: Windows 10 1703, Acrobat Version: 11.0.20

    Is there a possibility to fix this problem?

    1 vote

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    Declined  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 2 votes

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    Declined  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 1 vote

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    Declined  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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  13. I was told I had no products. I entered the 24 digit # of my Acrobat product and was told: This serial number has already been registered. Products can only be registered once.
    What's wrong with this picture?

    1 vote

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    Declined  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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  14. With the cost of software I would think that Adobe would continue to provide a download link for Adobe Professional 8 for Mac. I would not upgrade to another version only to be told that it is no longer supported in a few years

    1 vote

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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Really, like less than a week? And it wouldn’t even open the .pdf I needed to read. I had to go get some off-brand software to get the job done. Apparently Adobe isn’t worth the trouble it used to be, and you think I would consider buying. ****, based on this experience, I wouldn’t even recommend to my IT department for them to buy for me.

    You have a good day, and update your resumes.

    From: Adobe Systems [mailto:mail@info.adobesystems.com]
    Sent: Monday, March 27, 2017 2:53 PM
    To: sehangen@gmail.com
    Subject: Your trial is over, but you can still keep…

    2 votes

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    Declined  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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  16. need command line to install Adobe acrobat XI Pro silently from cmd

    anybody can help me

    1 vote

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    2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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  17. After moving adobe pro 8 from a broken computer to a win10 computer the program is activated as
    <Removed Sr. No. by Admin>.

    When opening the program it take a minute to receive the message that licensing is not possible due to internet connections, Java script.
    What to do?

    1 vote

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    Declined  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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