4 results found
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Acrobat crashes when copying text
Acrobat crashes when copying text -- no error message appears, application just closes. Document is fairly large (~1000 pages), created in Adobe FrameMaker. Acrobat only crashes if document is tagged -- if all tagging is removed, we are able to copy text easily.
3 votesHi Adam,
The issue has been fixed in the latest Acrobat Release in June 2021.
Please update the Acrobat Pro and Reader to the latest version.Thanks
Rachit -
Acrobat deleted form fields from reading order when moved even one pixel
I am using the latest version of Mac Acrobat DC 2018.011.20038
1- Make a form field.
2- Select it so you can make a <form> with the OBJR
3- Drag it into its proper spot in the reading order.
4- Then move it even one pixel, it will delete itself. This happens on all fields of any type. It also happens if you just resize any field.Since this Adobe Forum usually asks questions until people give up on the thread I even made a video of the whole thing:
https://drive.google.com/open?id=1S79CQ53xiebkxiXmZawAML2kpSY3O6Bn
By the way, I lost 17 hours of work.…
2 votesHi,
The issue has been fixed in the latest release. Please update the Acrobat to the latest version.Please contact us if there are any other concerns.
Thanks
Rachit -
Accessibility Checker
With Accessibility Checker, I think there is a bug - the title was flagged as an issue. I took all the steps to correct this but it continues to come up as an issue when I use the checker. I've recreated the issue twice. I'm on a Mac, OS Sierra v10.12, MS Word v15.38, Adobe Acrobat Pro DC. Thank you.
2 votesHello sir,
The issue reported by you has been fixed in our latest release. Please check on the latest update and feel free to contact us if there are any concerns.
Thanks
Rachit -
Image highlighting incorrectly when adding alt text for accessibility
When setting alternate text for figures, the image highlighting area is incorrect and the image is distorted making it difficult to see the image.
1 vote
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