51 results found
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Sign up requirements
******** on the required to sign up to read a ******* page of paper *********
1 voteHello,
Thank you for taking out time to provide your valuable feedback. Could you please help to elaborate the issue to help us serve you better.
Regards,
Acrobat Web team
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Program is not working
The program is not working... spinner turns infinitely. Only option seems to be restart PC over and over again. This is totally unacceptable
1 voteHi Dorothée Six,
Thanks for taking out time to provide the valuable feedback and Sorry for the inconvenience caused. Could you please help to elaborate more on the issue to help us understand the concern? Is this related with opening a document or while using some feature of the application?
Regards,
Acrobat Web Team
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space letters removed when copying
When I copy a piece of text from the PDF using the PDF viewer Chrome plugin, all the space letters are removed.
1 voteHi Troy Trien Tran,
Thank you for your valuable feedback. Is this issue only happening for one single document or also reproducible to other documents? If possible, could you please share the document to look into the issue further?
Regards,
Acrobat Web Team
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Seitenansicht beibehalten
Die vorausgewählte Ansicht vom Designer muss erhalten bleiben: Mit Deckblatt, zweiseiten Ansicht.
1 voteHello,
Thank you for taking out time to provide your valuable feedback. Could you please help to elaborate the issue to help us serve you better ?
Regards,
Acrobat Web Team
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Dokument drucken
Dokument drucken
1 voteHello,
Thanks for reaching out to us. Could you please elaborate the issue to help us understand the issue better?
Regards,
Harshpreet
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Programmet starter og avslutter kort tid etter.
Sørge for at det virker når jeg trenger det.
1 voteHi,
Sorry to hear that. Can you please help to elaborate the issue you faced to help us understand the issue better?
Regards,
Harshpreet
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URL PDF page link doesn't work
chrome acobat extention does not appear to support going to a page via the URL, e.g., www.page.com#page=5 doesnt' work
FIX THIS1 voteHi William Palmer,
Thanks for taking out time and giving your valuable feedback. Issue does not seems reproducible at our end. Is the issue happening on one document or reproducible on other documents as well ? Is it possible to share the file with us to look into this further?
Regards,
Harshpreet
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Complaint
Hyperlinked documents not showing up for view
1 voteHi Fortis,
Thanks for reaching out to us. Are you facing this issue for hyperlink documents or applicable for other types of documents as well?
Thanks,
Harshpreet
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Features not working in web app but work in desktop
1) Page labels in the web app does not work the same as the desktop app. I would even say it does not work at all.
2) Bookmarks in the web app sometimes show and sometimes do not show. Sometimes Refreshing the page helps (the bookmarks appear), but then they dissappear again. I would say bookmarks are not being supported in the web app.
3) I cannot change the color properties of the bookmarks in the web app. If I have changed the color properties of a PDF in the desktop add to red, and then upload the pdf in…
1 voteHi Cynthia,
Thank you for contacting us. Please find reply below
- Can you please help to elaborate the issue you faced while using Page Labels? Meanwhile please find the documentation for Page Labels(Numbered Pages) on Acrobat Web https://helpx.adobe.com/document-cloud/help/number-pages.html to assist you with the feature on the web.
- For bookmark issue, Is the issue happening only on one file or happening for others also? Is it possible to share the file with us to look into this further?
- Sorry to hear that, Colour properties are not available in Web yet, it is highly recommended to use desktop for properties feature on bookmarks.
- We looked into details and found out your Acrobat Pro subscription on Enterprise profile is not active anymore, Only Acrobat web free service is enabled with your personal account.
Regards,
Acrobat Web team
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Desktop Not Available From Windows (email)
I recently downloaded a file from my email and noticed that it opened within a portal instead of the usual Open Desktop app. As a result, I saved the file in my cloud account and tried opening the PDF again from my desktop app, only to find that it still opened in the portal. This posed an issue because I needed to extract each page as a separate file, as the entire text file size is 96kb and couldn't be uploaded to the application I was using.
The problem lies in the functionality of documents not opening directly on the…
1 voteHi Jeanett,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have few queries around your feedback:
- could you please elaborate on which cloud you have uploaded the document after downloading from email?
- when you tried to open downloaded file, which portal you have observed, Is it Chrome Extension portal (Url contains: chrome-extension://) or Acrobat Web portal (Url contains: http://acrobat.adobe.com/)?
Thanks,
Rohit
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lagging scrolling file on website
too lagging when scroling the pdf file, when using Adobe reader app on desktop, it does not lagging, but web too lag, happen on any laptop
1 voteHi Hao do,
Thank you for reaching out. To assist you better, can you please apprise us with below information ?
- Is it happening for all files or any specific file ?
- If it is specific to few files, what is the Page count in those PDFs?
- What is the screen resolution on your machine?
Regards,
Rohit
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Page left off
When I reopen the file, I would to see the page where I left off, not the first page
1 voteHi Ali Alalawi,
Thank you for reaching out to us. Yes, this is a functionality where the PDF is opened from the page where one has last closed it. Please share in case this behaviour is not an expectation for your use case.
Regards,
Rohit
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Generaly
Not work acrobat
1 voteHi Marko Alic,
Thank you for contacting us. Can you please describe the issue that you are facing?
Regards,
Harshpreet
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O
No now
1 voteHi Patti Preszler,
Thank you for contacting us. Can you please tell us your concern ?
Regards,
Harshpreet
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Errors, unusable software
I purchased acrobat a few weeks ago but the software is completely unstable and almost unusable. Whenever i open a document i get error messages and the screen freezes, i will be cancelling my subscription and seeking an alternative PDF software if this is not solved quickly
1 voteHi Gwydion,
Thank you for contacting us. To assist you better, Can you please apprise us with below information?
- Are you using Acrobat on desktop or browser?
- Screenshot of error message
Regards,
Harshpreet
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1 vote
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Adobe Icon view seen as blank page on attachment in outlook since MacOS 13 Ventura update
Adobe icon preview shows as blank thumbnail page when sent in outlook since MacOS Ventura update. Is there a fix for this?
1 voteHi Juanita Brownlee,
Thank you for reaching out to us. To assist you better, Can you please apprise us with below information ?
- Are you using Acrobat Desktop or Acrobat Web ?
- Is it happening for all files or any specific file ?
- Workflow that you are trying
Regards,
Harshpreet
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Otimização de visualização
Deixar a plataforma web do Adobe Acrobat Reader mais otimizada.
1 voteHi Lucas Gabriel,
Thank you for contacting us. To assist you better, Can you please help to share the exact issue that you are facing ?
Regards,
Acrobat Web Team
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Adobe speed lagging.
Adobe DC documents are moving very slowly where it freeze up frequently. Is there a known internal issue with Adobe as our organization has not been able to resolve.
1 voteHi Tiffany,
Thank you for contacting us. To assist you better, Can you please apprise us with below information ?
- Is this happening for all files or any specific file?
- Is it possible to share a file for which you are facing this issue?
Thanks,
Harshpreet -
PDFs will NOT open on my laptop!
Cannot open any PDFs on my laptop. Have spent hours upon hours and my IT guy has spent hours upon hours trying to resolve it.
NOT HAPPY!1 voteHi Sally,
Thank you for contacting us. To assist you better, Can you please apprise us with below information ?
- Are you using Acrobat application on Desktop or Web ?
- Is it possible to share any pdf that you are trying to open ?
Regards,
Harshpreet
- Don't see your idea?