Features not working in web app but work in desktop
1) Page labels in the web app does not work the same as the desktop app. I would even say it does not work at all.
2) Bookmarks in the web app sometimes show and sometimes do not show. Sometimes Refreshing the page helps (the bookmarks appear), but then they dissappear again. I would say bookmarks are not being supported in the web app.
3) I cannot change the color properties of the bookmarks in the web app. If I have changed the color properties of a PDF in the desktop add to red, and then upload the pdf in the web app, the bookmark properties are not reflect, they do not show red.
4) My Adobe Account plan includes Acrobat Pro (as part of the Technical Communications suite; Enterprise profile). But Adobe web app doesn't recognize this. I cannot log on to adobe web with this enterprise profile. It forces me to log on with my personal profile, and keeps inviting me to a free trial.
Cynthia Charbonneau
shared this idea
Hi Cynthia,
Thank you for contacting us. Please find reply below
- Can you please help to elaborate the issue you faced while using Page Labels? Meanwhile please find the documentation for Page Labels(Numbered Pages) on Acrobat Web https://helpx.adobe.com/document-cloud/help/number-pages.html to assist you with the feature on the web.
- For bookmark issue, Is the issue happening only on one file or happening for others also? Is it possible to share the file with us to look into this further?
- Sorry to hear that, Colour properties are not available in Web yet, it is highly recommended to use desktop for properties feature on bookmarks.
- We looked into details and found out your Acrobat Pro subscription on Enterprise profile is not active anymore, Only Acrobat web free service is enabled with your personal account.
Regards,
Acrobat Web team