32 results found
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Combining pdfs is not working
can not combine filed?
1 vote -
Combine file function is terrible
I have tried numerous times today to do something so simple ... combine several files together in one pdf ... yet your $h1T software cannot do it ... and provides a message at the end of the process that provides no value because it does not explain the problem.
1 vote -
TERRIBLE AND UNRELIABLE
Your system is terrible and I dont know why I keep renewing each year. I guess because I do not know of alternatives. I am SICK and TIRED of trying to combine documents and your system CONSISTENTLY gives error messages. Its so important for me to be able to combine docs in my business of mortgage due to the large uploads I have and multiple docs and I could have documents that do not even have e-signature and your system produces an error for the slightest things. Completely UNRELIABLE. I hope to find replacement for your application. Not worth the…
1 voteHello Woodside Noel,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Would you be so kind to send us the documents you were having issues with? And if possible, please tell us the steps you took to combine them.
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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1 vote
Hello Nicola,
We are sorry you are experiencing trouble with the new feature. Would you be so kind to share with us the error that is displayed when you try to send the document? This way we can understand better the issue.
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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all of the previous screen apply
this is the worst program I have ever bought.
nothing works
refund my money or fix it.1 voteHello Tom,
We are sorry you are experiencing trouble with the whole product experience. Would you be so kind to give us further explanation on which features you are having trouble with? And we will be happy to help you!
Thank you,
Sign in Acrobat Web Team
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Files won't merge
I can't seem to merge files, please help
1 vote -
Compress, combine etc features are not available
I am not able to combine pdf files and compress feature also not available. What is the use of providing acrobat services when these features are not provided. Planning to end the subscription
1 vote -
Features no available
Why your all tools are available only in Chrom but not in Adobe DC desktop.
This is a disaster you made!1 vote -
Combine files and chat help not working
Hello - I'm having issues accessing the 'combine files' service included in my plan. This service has been working fine, until today. I tried solving this issue with the chat, but the service there was very poor and did not solve the issue. See attached chat log. I'm paying for this service, and expect to be able to access it. I have a deadline that I'm now late on due to this failure on Adobe's part to deliver on the services that I'm paying for.
1 vote -
Wors than Apple free Preview
the web services was horrible. I was not able combine multiple PDF together and there was no button to report bug. On contrast MacBook default Preview combined them successfully. Your paid service is worse than some free products. Why should I keep subscription?
1 vote -
angry
actually just working - I am trying to save a document for a client and it just keeps saying an error has occurred - I have tried several different ways- your software needs to be more reliable considering how much I am paying. I will need to use something else instead because this just can't do the most simple tasks like combining a document.
4 votes -
Combine files
Jeg har et aktivt Acrobat Pro abonnement, men får allikevel opp at jeg må oppgradere for å slå sammen filer.
Dette kan da ikke være riktig?1 voteHi Gunnar,
Thanks for reaching out and apology fir any inconvenience caused. Can you share a screenshot of what screen you are getting to upgrade while doing combine?
Regards,
Acrobat web team
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crashes frequently
adobe frequently crashes since the new system. Very frustrating and doesn't always combine files like it says it should say it does not support that feature when I full access.
1 vote -
horrible product... would select multiple categories if that were an option
My product experience could be improved by having any of the programs I am needing to use work consistently. 75% of the time, nothing works... I get a blank screen when I use a product. This morning, I attempted to combine 12 single PDF files into one... BLANK SCREEN. Yesterday, I tried to convert a PDF file into a Word document... BLANK SCREEN.
3 votes -
combine
combine files
1 vote -
Feature request attaching files
Tell me the reason why I'm not able to attach files to my PDF instead of just greying out the button. Give me the reason why! This software is frustrating.
1 voteHi Mike,
Thanks for reaching out to us and apology for any inconvenience caused. Can you please a screenshot with us to understand the issue?
Regards,
Acrobat web team
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Cancel
I would like to cancel this please
1 voteHi,
Thanks for reaching out and apology in case if any trouble caused. Please let us know what issue you are facing while using the app.
Regards,
Acrobat web team
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1 vote
Hi Ahmed,
Thanks for reaching out to us. Are you facing any issues while trying the tools? Please let us know uf we can help in anyway.
Regards,
Shweta
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not clear
Compressed file not clear
1 voteHi Zajil,
Thanks for reaching out and apology for the inconvenience. In order to investigate further, could you please share the file with us if possible.
Regards,
Shweta
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downloading combined files to desktop is difficult
You have changed this program so that I can no longer easily combine pdf files and then rename and save the combined file to my desktop. It is very disappointing to sometimes see the download icon and then it disappears. this used to be a good product. Now it wastes way too much time.
1 voteHi Bobbi,
Thanks for reaching out to us and apology for the trouble. If you want to rename the file, you can do that by clicking on pencil icon appears at the top bar with file name text box. Please refer to attached screen.
For downloading file to desktop, after your files will be combined and you can download it from download icon appears at top right corner. Snreen attached.
Let me know if you still face issues in using combine.
Thanks,
Acrobat Web team
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