186 results found
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ERROR MESSAGE
FORM WILL NOT SEND, NO INDIATION AS TO WHY. BETTER INFORMATION WOULD BE USEFUL SO I CAN WORK OUT HOW TO RESOLVE THIS
1 voteHi Rebecca,
Could you give more information about the file you tried to send? Also a screenshot of the error message if there is would be really helpful
Thanks,
Acrobat sign team
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it cannot save the file once e sign
I cannot save a file once I do e signature. It doesn't work
1 voteHello Nenad,
Could you provide more details about this? Do you mean that after you put your signature in the file it cannot be saved? Or you cannot save a copy? Also could you provide a screenshot if there's a error message?
Thanks,
Acrobat sign team
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Adobe Sign Error - Cannot Open Signed Docs
Cannot open signed Adobe Sign documents. It is telling the file is corrupt for every document in the account. This is not correct and is clearly an error within the Adobe system. It just started happening this week.
1 voteHi Kyle,
Could you provide more details on how/where you opened the Adobe Sign documents, as well as the name of one of such documents and when it's signed so we can look into it?
It'd also be helpful if you could provide us a screenshot of the error.
Thanks,
Adobe Sign Team
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I need important files to download
I can't download HSBC files send my Rosalinda
mccendozo@gmail
1 voteHi Macaria,
Could you please provide more information?
Where were yo download - which page?
What were you trying to download? A PDF file, other type of documents, or an Agreement?
Thanks
Adobe Sign Team
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Please contact ne 0272691899
hi there,
currently one of our user encourting E sign access issue to solve this i contacting several times to help desk later my call us been transfer to business support team but no one is responding even if i stayed in the line for 20 minutes.
its a poor service what i faced today.
Regards
Madhan JN
Custom Care Nursing Ltd
+64 02726918991 vote -
I can't use this feature
This is organization account and I am the admin on this but still I can't use this software.
I can't use E-Sign feature. Could you please give me support and resolve this issue ASAP.
1 voteHello Manish,
Thank you for your feedback. Can you please share a little bit more information about the issue you're running in to?
Thanks,
Adobe Sign Team
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Signature Change
Why did the option of removing an image signature under Sign & Fill, get removed? I am unable to change the image signature.
1 voteHi Nicole,
Thanks for your feedback. You should be able to remove or change the image signature in the signature panel by clicking the pencil icon next to it.
Please let us know if it works for you.
Thanks,
Adobe Sign Team
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Searching for a name
What would be really good is if I could search by a particular word/name through the signature request documents - I find myself searching by eye for an agreement between x and x, would be great if there was a way to just search for it
1 voteHi Susan,
Thank you for your feedback. Could you please share a screenshot of where you try to search to help us understand your request?
Thanks,
Adobe Sign Team
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Stop Sending My Signed Files to Adobe
I sign a document and immediately it is sent to Adobe servers without my permission, so I have to come to the Adobe site to search for and delete the file... then... return to Adobe Acrobat and save the file to my computer. I have a lot of documents I have to sign and this rigamarole is a pain in the a**. I did not ask to have anything saved to Adobe's website and frankly it's also an invasion of privacy by hijacking my documents instead of saving them like the app should.
1 vote -
Awful Login experience
What a disastrous way to sign in ending up in a loop despite putting in correct code, having the auth app etc. Looking at Docusign now instead and cancelling Adobe completely.
1 vote -
I hate PDFs
I can't modify my document. 3 pages and it always says it's still loading. All I want to do is sign a PDF without having to print and re-scan.
0 votes -
Failure to Save/No save function
The online version is completely unusable. It would not save, and I could not find a way to save it even if I wanted to, which is just terrible design. It is very unintuitive and the top navigation buttons didn't work and when I clicked them it just cleared my work. When I downloaded the offline version it worked just fine.
1 vote -
The editor stopped loading any pdf
PDF editor is not working
3 votesHi Sabah,
Are you still seeing the issue? It'd help us on investigating the problem if you could provide more details. Which tool were you using? Did you see the issue with any PDF or a particular PDF? Could you share the document with us?
Thanks,
Adobe Sign Team
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MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET AS I'M UNABLE TO RECEIVE E-SIGN APPROVAL AND IT CAUSE DELAY IN MY WORK AS TO DO IT MANUALLY. I'VE NEVER EXPERIENCED THIS ISSUE BEFORE. PLEASE HELP TO SOLVE THIS A.S.A.P!
1 voteHi Tarmizi,
Could you please let us know which recipient did not receive the email so we can investigate?
Thanks,
Adobe Sign Team
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This product needs work.
Rarely do I use your E-signature feature that it isn't frustrating. My client gave me an incorrect email address. Today, he contacted me and corrected it, so I added a recipient. IT HASN'T RESENT and there isn't an option to "RESEND".
1 voteHi Brent,
Could you please let us know the name of the agreement that you encountered this problem so we can investigate? We checked your recent transactions in November and it seems all have been signed except one that has recipient email bounced.
Thanks,
Adobe Sign Team
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한글이 ##으로 표기
파일 명이 한글의 경우 서명된 최종감사 보거서 문서의 헤더 정보가 ###으로 표기가 됩니다.
2 votes -
Gets stuck at 72% uploading when specify where to fill and sign.
Why can I not the e-signature to work? I have used this several times and now all of a sudden it will not work. I have uninstalled adobe and reinstalled and still not working.
6 votes -
Esign GR characters issue
E-signing a document using GR characters from a browser changes the font and the full name is not displayed correctly
0 votes -
Files not saving properly
My form keeps getting messed up when I try to download as a PDF and none of the information I fill in saves properly
2 votes -
Adobe Sign Automated Setup Changes
There must have been some update to adobe sign which prevents automatic field recognition? It worked previously, but I know there was a revamp in the online document management system.
Is there any best practice guides to getting the automatic signatures to line up when sending?
1 vote
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