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Acrobat Web

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Acrobat Web

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172 results found

  1. I'm trying to sign and you don't have black ink for marking up and it's not intuitive to figure out how to sign.

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  2. I absolutely detest one aspect of Adobe. I hate (but can live with) the fact that I am prohibited from having Adobe active on more than 2 devices at any one time. What I detest is that when I open a PDF from the device that is not active, it tells me it must shut down!!! Why not just tell me to deactivate another device, send me to a log-in page to select a device to deactivate? Then I wouldn't have to open Adobe, log-in, deactivate a device, then reopen my document. What a waste of time!! This is such…

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  3. Why can't we cancel an incomplete agreement in adobe sign?

    Seriously why? There are times in which you may have made a mistake in the prefill and you don't want the document to be complete by the client.

    I don't get your use cases on this. You'll never complete with docusign with incomplete thinking and use cases.

    Definately not ready for prime time.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Derek,

    You should be able to cancel an incomplete agreement from the right hand panel when you have the agreement selected or opened. Depending on the state of the agreement, you can find them in one of these sections: In progress, Waiting for you, and Draft. (please take a look at the attachment)

    Please let us know if it’s not working for you.

    Thanks,
    Adobe Sign Team

  4. my template keeps disappearing

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  5. Encountering a type-fetch error! Will not download or save documents!

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  6. Acrobat Reader is terrible. Every second feature is badly broken.

    I'm paying for it and all I want to do is download the PDF from the website below, fill it out, and send it off for signatures.

    I've spent the last three hours trying to work around your completely useless software. It's a joke how terrible the errors messages are. "Unsupported file" (yet I can fill it out no problem), "can't export because the file is password protected" (it's not).

    Not sure if anyone will read this but if you do, please rethink your entire strategy. Invest whatever you got…

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  7. FIll and sign feature completely broken on both Chrome and desktop.

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  8. I own an enterprise license for Adobe Sign and no matter what my IT staff does its still disabled on desktop, browser, and mobile

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Kayla, Very sorry to hear that you are not able to use Adobe Sign. Would be nice if you can share more info (steps to reproduce) so we can try to reproduce the issue. Thank you, Robert

  9. Error: We cannot process this file because it is an unsupported format or is password protected.

    why does this happen for a PDF I created myself

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  10. why can't you have enough people in customer service get better service from an airline

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  11. Getting lots of errors what is going on worked great for months now its a piece of ****

    Request Entity Too Large
    The requested resource
    /api/rest/v6/agreements
    does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
    Apache Server at na2.documents.adobe.com Port 443

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  12. 1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  13. I haven't been able to get Adobe Sign to load for 2 days.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  14. When I download the completed form, it just downloads the original form with everything still blank.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  15. the time to open adobe sign is very long - would be better to shorten it

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  16. I have been unable to open Adobe Sign. The loading wheel keeps spinning and never connects.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  17. This "All agreements" view is vastly inferior to the previous view. When managing large volumes of documents it is not easy to filter and see which items are pending for myself in date order (previously the groupings were there, and could then be sorted by date). I have many items in the "Waiting for you" view which are actually not waiting for me. Why? They were not listed in the legacy view. This is a total mess!

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  18. All the products like illustrator photoshop etc are working very well, Adobe Acrobat is really horrible, the layout is incomprehensible, no tools to organise documents in a proper way, the app is even worst than the online, 50£ per month ....

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  19. Why am I getting this message when uploading a PDF?

    Request Entity Too Large
    The requested resource
    /api/rest/v6/agreements/CBJCHBCAABAARa-WVRfMa0BPHyVxwSE1RNI_dTpDMphy
    does not allow request data with PUT requests, or the amount of data provided in the request exceeds the capacity limit.
    Apache Server at eu1.documents.adobe.com Port 443

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  20. How do I delete the pdf's I made tonight using the signing tool. This is more than frustrating. Why can I not delete them?

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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