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acrobat issues

Error: We cannot process this file because it is an unsupported format or is password protected.

why does this happen for a PDF I created myself

1 vote

arjun rajaratnam shared this idea · Mar 8, 2021 · Report… · Admin →

Need Info · Mar 14, 2021

An error occurred while saving the comment

AdminWanda (Admin, Adobe) commented · March 14, 2021 4:47 PM · Report

Hi Arjun,

Is your PDF password protected? What is the file size and how many pages? If it's possible could you please share your file with us so we can investigate?

Thanks,
Adobe Sign Team

Submitting...