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Adobe Sign won't load

I haven't been able to get Adobe Sign to load for 2 days.

Untitled.jpg 29 KB

1 vote

Mark Phelps shared this idea · Mar 4, 2021 · Report… · Admin →

Need Info · Mar 14, 2021

An error occurred while saving the comment

AdminWanda (Admin, Adobe) commented · March 14, 2021 4:27 PM · Report

Hi Mark,

Looks like you changed your primary email address from @samaritancounselingmichigan.com to sccmich.org. I think the problem you're seeing with Adobe Sign is related to this change because your sccmich.org email address already exists in Adobe Sign which causes a conflict.

It should work again if you change your email back to the original.

If you prefer to use sccmich.org email, please let us know - we can remove the existing sccmich.org account so you can use the email address for this account.

Thanks,
Adobe Sign Team

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