39 results found

1. Signature Missing pop up should be overrideable

   The "Signature Field Missing" pop up doesn't allow me to override and move forward. There is a bug there. I have a signature field just not where the Adobe AI feels like I should have one and I need to override it - I do not want a random signature placed on the last page

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   Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

   Hello Samantha,

   We are sorry you are experiencing trouble with this feature. Usually when that pop up shows up is because a signer doesn't have a signature field, could you verify this? In case you don't want a signature from a recipient, you can change the role to approver. Please check the attached video and let us know if this resolved your issues.

   Thanks,

   Sign in Acrobat Web

2. Over all nice book to acquire basic knowledge if you could add technological approach for young learners in this book means even more useful

   Collect Feedback from the Various kind people try to get different perspectives.
   Analyze if the changes had any positive impact.Find out how you can improve the point even more . give discounts to buyers for selling more number of books affordable rate of books also matters. Approach this kind of books in educational institutions for the reachability. Selling of this book in online websites also beneficial.

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   Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

   Hello Vinothini,

   Thank you for your comments! We appreciate your interest in helping us improve our product as we are always looking for ways to improve.

   Sign in Acrobat Web Team

3. Bug Found - Multiline Text Field

   RE: BUG FOUND - Webforms that are created from a PDF which already have Multiline Form Fields inserted do not display entire text in the form when filled out. Works as expected when Multiline Text Field is created while creating the webform on the acrobat.adobe.com website.

   -Create a Text Field in a PDF, set it to Multiline from within Acrobat Pro

   -Create webform by upload that PDF with the Multiline Text Field

   -Fill out the webform and create new lines within the Multiline Text Field by hitting enter and adding text to each line, making sure that a scroll bar appears to indicate you are entering text beyond the display limit of the box

   -Submit the webform

   -Check the completed webform and see that not all of the lines appear in the completed form

   Note that when a Multiline Text Field is created during the webform creation/webform editing workflow within acrobat.adobe.com, submitted text in that Multiline Text Field is resized to fit the box when the webform is submitted. So you can view a form submission as long as there weren't too many lines for the text to resize small enough.

   Opinion: While regular PDF form creation workflow from within Acrobat's desktop software is definitely power-user centered, it seems that the Webform workflow is supposed to be more approachable to those who don't have as much experience with Acrobat. I think having an option worded like "Limit number of lines to height of textbox" or "Disable Scrolling for this field" would greatly improve the user experience. I was able to find a script that does this, and I knew how to use that script, but I don't believe that many people who use these Webforms will know how to get around this situation. The script in question:

   var myDoc = event.target;

   var f = myDoc.getField("Form[0].SubForm[0].TextField1[0]");

   f.doNotScroll = true;

   RE: BUG FOUND - Webforms that are created from a PDF which already have Multiline Form Fields inserted do not display entire text in the form when filled out. Works as expected when Multiline Text Field is created while creating the webform on the acrobat.adobe.com website.

   -Create a Text Field in a PDF, set it to Multiline from within Acrobat Pro

   -Create webform by upload that PDF with the Multiline Text Field

   -Fill out the webform and create new lines within the Multiline Text Field by hitting enter and adding text to each line, making sure that a scroll bar… more

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   1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

   Hello John,

   Thank you for your detail information, we have review this issue and seems to be an intended behavior. Please feel free to leave any feedback again.

   Sign in Acrobat Web Team

4. Stick with the old format -- If it ain't broke, don't fix it.

   The new format/visual that comes up when clicking "USE TEMPLATE" is cluttered and messy. The old format was much cleaner when dropping in text fields on a form template before sending out for signature. It was a much better format when the customer email info and email message was shown in the second screen/page before sending. With those two separate pages now being combined in the left side menu bar, it clutters the process and makes it more time consuming -- runs much slower than ever.

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   Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

   Hi Scott,

   We are sorry you are experiencing trouble with the new feature. We know you will like this new format since it makes things a lot easier! Please consider on giving it another try!

   We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.

   Sign in Acrobat Web Team

5. Como descargar 100 documentos firmados + auditoria

   Hola, por política hemos hecho firmar más de 100 documentos y necesitamos descargarlos para guardarlos con su informe de auditoria. ¿Donde esta la opción para descargar todos los documentos firmados + informe auditoria?. Gracias

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   Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

   Hello Inma Soriano,

   To download any amount of signed agreements please follow the next steps:

   1. Click the "Documents" tab at the top left of the home page
   2. Scroll down on the left hand panel until you see "Agreements" and under it click the "Completed" option
   3. There, all the finished agreements will be displayed, and you will find the "Download PDF" and "Download Audit Report" options on the right hand panel when you select any agreement.

   Please let us know if this information was helpful!

   Thanks,

   Sign in Acrobat Web Team

6. Need to SPEED & STREAMLINE

   Your Adobe Pro Digital Signature has always taken forever to run and is extremely complicated and borderline ancient. With each "downgrade" it get sworse and now doesn;t even work. You concentrate on adding all these complicated useless fetures that nobody wants or needs and forget the basice....ACCURACY, TIMELINESS, ETC.

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   Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

   Hello Gilbert,

   We understand you are encountering some trouble with the feature Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

   If you still prefer to use the earlier version you can revert back by following these steps:

   1.   Click on your profile icon.

   2.   Select "Settings".

   3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

   This change will only affect new created after making this adjustment.

   We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request. If you have any further questions or concerns, please do not hesitate to contact us.

   Thanks,

   Sign in Acrobat Web Team

7. Signing multiple documents in one envelope

   Hello! The ability to rename batch submissions has disappeared. Now they are all under the same name "Binder". It is impossible to distinguish documents when there are many of them.

   •  

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   Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

   Hello Julia,

   You can change the name of the agreement in Review and Send modal, before you sent it out (see image). Please let us know if this resolve your question and if you have any other query.

   Thanks,

   Sign in Acrobat Web Team

8. I thought that The ? meant I would get HELP

   Where are the files I sent for signature? Where are the files that haven't been signed? Why do all my documents have the same name? At least DOCUSIGN would put the email address and customer name in the Document Name! This is not very customer friendly!

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   Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

   Hello Brandon,

   You can find all your files in the "Documents" tab at the top of the page, then you can select the type of document you need to look for on the left hand panel. E.g. Clicking "In progress" under "Agreements" will display all the sent documents waiting for signatures.

   Please let us know if this information was helpful!

   Thanks,

   Sign in Acrobat Web Team

9. Firma digital en doc solo lecturaz

   Documento solo lectura como firmar

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   Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

   Hello,

   We don't support signatures with only read mode activated, this is an intended behavior since the preference of that document were set like that unfortunately you will not be able to sign it. If you have any more doubts please reach out.

   Thanks,

   Sign in Acrobat Web Team

10. Password protection may not be working properly

    I have set a password for the web form that needs to be signed. However, when I use the links provided in the "Share the URL" section, I can access the web form from a different browser or in incognito mode without needing the password, even when I'm logged out.

    On the other hand, when I try to access the form from the dashboard while logged in, it prompts me for the password. I believe this behavior should be reversed.

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    Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello 誠司 伊藤,

    We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    As for the behavior, this is expected since a web form is a type of document that is intended to be available for anyone with access to the URL, and the password set in the compose page should be to keep the information secure only for the account owner. We can see this step as another security gate.

    You can always use the tool Request e-Signatures and add a password for the participants.

    Please let us know if this information is helpful for you.

    Thanks,

    Sign in Acrobat Web Team

11. tend not using this anymore as I cannot find my way anymore in the functionalities

    very user unfriendly compared to previous version

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    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Margie van der Valk,

    We're sorry to hear that you feel unsatisfied with the product, we would appreciate your feedback on which features you find unfriendly. In order to keep track of your suggestion, please, let us know if you're using the desktop app or web app, and what kind of task you aren't available to complete.

    Thanks,

    Sign in Acrobat Web Team

12. difficult to use

    Flattered as I am by the 4 welcome emails, I struggled to complete a form using the software. I could not get it to put characters (text and ticks) in the centre of the boxes and had to move them around like that old gameshow with Bob Monkhouse, and even then they wouldnt stay exactly where i put them. when checking the document I had to change a couple of entries and that wasnt easy either because just clicking on the box wasnt accurate enough and I created extra boxes that I then had to delete. It took me more than 2 hours to complete a form that should have been done in 30 minutes. If it is that difficult to edit a document I doubt very much that I will be using it to create a document as I wouldnt understand how to use it properly. If only my pension provider provided a secure portal with forms that could be submitted online then I wouldnt need this functionality. I think I can say that it is not for me

    Flattered as I am by the 4 welcome emails, I struggled to complete a form using the software. I could not get it to put characters (text and ticks) in the centre of the boxes and had to move them around like that old gameshow with Bob Monkhouse, and even then they wouldnt stay exactly where i put them. when checking the document I had to change a couple of entries and that wasnt easy either because just clicking on the box wasnt accurate enough and I created extra boxes that I then had to delete. It took me more… more

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    Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Doug,

    We are sorry you are experiencing trouble with the new feature. You can go back to the legacy version of the software by unchecking the option "Use the latest version of Request e-signatures" in your Settings when you click on the User profile picture (Right upper corner).

    Also, as for the centered character in the boxes, you can do that trick by double-clicking a text box and under Text format (Please see attached) select the second option.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

13. New Change is HORRIBLE

    Whatever you recently done, it sucks. All my form fields are not signature fields and I cannot get it corrected as of yet. I HATE IT.

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    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Tammy,

    We are sorry you are having trouble with this feature. To fix this, please check the settings under your user profile and look if in E-signing settings the checkbox for Disable form field detection is check. If it is check, please disable it and save your changes. This should fix your issue. In case this doesn't help you please reach out to us again.

    Thanks,

    Sign in Acrobat Web Team

14. Mutiple documents for signature

    Recently a change was made that disallowed me to send multiple documents for signature to the same person at the same time. I now have to send them separately which takes three times as long to do. Please revert it to the way that it was.

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    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Julia,

    We are sorry you are having trouble with the new update. You can revert to the previous version of Request signature by following this steps:

    1. Click on your profile
    2. Select Settings
    3. In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
    4. Click Save and wait for the confirmation toast

    This will apply only to NEW drafts created after changing this setting, please let us know if this resolve the issue.

    Thanks,

    Sign in Acrobat Web Team

15. Bad

    This software is close to unusable.

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    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Waterfront BIA,

    We're sorry you're having a bad experience with app, could you bring us more details? Which aspects are unusable? Are you using the web app or desktop?

    Thanks for your feedback,

    Sign in Acrobat Web Team

16. Fill & SIgn option not working

    FIll & Sign option is not working

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    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi TK Subhash,

    We're sorry to hear that. In order to help you, could you provide us more information? You mean the option in the top bar? Isn't sending you to the tool?  If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web

17. Imcomm

    Easier to send back

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    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Tina Zook,

    Thank you! We appreciate your comments. We are always looking for ways to improve our product.

    Sign in Acrobat Web Team

18. issue while e signing fale

    we are facing issue while uploadingfile for e -signature and sharing with others

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    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi jinaid Ghani,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better.  We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

19. Disapointment

    This new format is the worst edition you have ever offered. It is the least user friendly! I would love to have the past edition back!

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    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Katie Jacobs,
    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
    If you still prefer to use the earlier version you can revert back by following these steps:
    1.   Click on your profile icon.
    2.   Select "Settings".
    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

20. Keyboard keys not working in comment

    When I try to write a comment related to a new E-sign PDF, all the keyboard buttons work except the arrows right and left! this only happens with this program at this point in building a new E-sign PDF request. It is super annoying to have to use the mouse to move one letter right or left!!

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    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Nahla Ibrahim,
    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.