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Acrobat Web

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Feedback for Document Cloud Web

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42 results found

  1. Soooo user UNfriendly

    Although I appreciate that it is an option, the signing process pretty much sucks. Could you maybe try harder to make it even more user unfriendly??
    Examples:
    Being able to change the message that accompanies the request as you are specifying where to sign...
    Integration with Outlook address book?

    3 votes

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    1 comment  ·  Send for Signature  ·  Admin →
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    Gathering Feedback  ·  AdminWanda (Admin, Adobe) responded

    Hi Jimmy,

    You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.

    Thanks,
    Adobe Sign Team

  2. Sign then send option was nice and an efficient option

    With the update to the e-sign functionality, it seems like you removed the "sign then send" function, where the initiator can immediately e-sign the document before it emails out to the next recipient. This was a nice option, and would be great if it could be added back. thanks.

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    0 comments  ·  Send for Signature  ·  Admin →
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    Gathering Feedback  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Justin,

    We are sorry you are experiencing trouble with the new feature .

    Regarding the Sign then send feature, despite it is indeed not explicitly present in current version of Acrobat Web, it is possible to sign the document before send it for signing to desired recipients by following this steps:

    1. Start Fill & Sign with desired document 
    2. On entering Fill & Sign you can add a sign from the left hand panel
    3. After doing this, you can click on the "Request E-Signatures" button to send this document for signing.

    We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    Open the agreement draft experiencing the issue.

    On the left panel, scroll down and click "View more".

    Click the "Switch to legacy version" link.

    This will switch you to the earlier version…

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