52 results found
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Requesting Esigantures is BROKEN
Please allow us to revert to the old way of Requesting E-Signatures, the interface that actually worked. I already unchecked the box in settings to try the new interface, hoping it would get me back to the old way, and I'm still being forced to use the terrible awful stupid new website despite my wishes.
1 voteHi Emma Therrien,
We're sorry your having issues, in order to go back to Legacy or "old" E-Sign experience, you need to have unchecked the box on settings as you mentioned, new drafts created will be on Legacy, but the ones created while the settings were enabling Modern or "new" E-Sign, will send you to Modern E-Sign experience. If it still sent you to Modern, with the setting enabling Legacy, while preparing document, on Left Hand Panel (LHP), scroll down and click on "View More", and in the bottom of the panel an option to go to Legacy experience. Click it and it would send you to Legacy E-Sign.
Let us know if you still have any kind of trouble.
Thanks,
Sign in Acrobat Web Team
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New esignature module is bad
The new e-signature design is missing some essential features, such as: the ability to add a second file/document after adding the first, and to sign something BEFORE it gets sent to the recipient. Why would you make all these unnecessary changes to a module that worked perfectly well.
1 voteHi Emma Therrien,
We're sorry your having issues with the new e-signature. In order to add multiple documents you can use "Send in Bulk" it's under E-Sign > Get others to sign > Send in bulk.
And in order to sign before it gets sent, you could enable Sign in order and add yourself as recipient, or just add yourself as recipient (but in this case the signing could be parallel).
Let us know if the information provided helps you.
Thanks,
Sign in Acrobat Web
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Attachment Option No Longer Available
A few days ago I realized the option to include an attachment had been removed from E-Sign. I'm not sure what drove the change or if the problem is on my end, but it's really disappointing to not have the attachment option any longer.
1 voteHello Kristy,
To add an attachment field to the document, follow the next steps:- Open the desire file with request signature.
- Add recipient.
- Click continue/okay.
- On Left Hand Panel, scroll and click "view more".
- Scroll down until you find "Attachments"
- Click on "Attachments"
- Click on the document and place the field
With this, the recipient should be able to attach a file to the agreement
Hope this helps and let us know if you have another issue.
Thanks,
Sign in Acrobat Web Team -
Stamp for my signature
We would like there to be a date/time stamp under our signature as well. Same as signer's signature.
2 votesHello David,
If you are part of the recipients list, the sign format comes in the same structure for all the signers.
Adobe Acrobat Sign Team
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Removed functionality to CC recipients
It appears in this latest update you removed the ability to CC someone on a signature submission. We used this all the time as FYI and do not want to have additional people required to sign or review
1 voteHello,
You can add a CC email in the Review and send dialog following this steps:
- When you finish adding the fields for the recipients, click Review and send
- A dialog should open, where you can see the recipients emails, the name of the agreement and under the message text box there should be a More options link
- Click More Options
- At the bottom there is a section for Add CC
- Add the email you want as CC and click Add
- The email will appear under this section, you can remove it if need it or add more before you send it.
You can go back to editing the agreement if need it and the CC emails should be saved!
Please let us know if this was useful to you.
Thanks,
Sign in Acrobat Web Team
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New E-Sign removed Features
Functionality for E-Sign features have seemed to disappear. Half the time I get forced into legacy view, honestly I would prefer to have the option to switch.
Adobe Acrobat's web interface is very buggy. Most of the time I cannot open or edit files without follow a very specific flow. For example, If I click on a Bulk send agreement draft in Recents and choose to edit it, it freezes. I have to go through the E-sign menu or create an all new bulk send most of the time.
1 voteHi Peter,
We are happy to inform you that the issue that cause you problems for Send in bulk have been investigated and fixed. Please let us know if you continue to face this issue or you encounter any new ones.
Thanks,
Sign in Acrobat Web Team
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multiple docs when sending for signature
you have removed the "add multiple documents" when sending for signature feature, please revert this back, as your combine files is not efficient enough. i fail to see how this being removed is agreeable to your customer base! please add it back in
1 voteHello Muniz Adam,
We are sorry that you are having trouble with the new update. For adding multiple files for signature request we do support multi selection. You can try selecting from the beginning more than one document when prompt to pick a file, this can be done by uploading them directly from your computer or using the previously used files in Acrobat.
We appreciate your feedback and please let us know if you have any more issues with this feature, we welcome any information that you can provide to improve your experience.
Thanks,
Sign in Acrobat Web Team
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New "request for signature"
The new Adobe Sign "request for signatures" is not a good fit for me.
I like to add "cc" field that doesn't require another signature - that way our admin can track our sales/leads/proposals we send out.
Is there a way to revert to the previous verion? I've been trying for an hour to get out a proposal and can't make it work. This is very important to resolve ASAP.
1 vote -
Rebecca Rodriguez
Need to sign documents found it at adobe,what do I do next
1 voteHi Rebecca,
Have you been able to get what you needed? You can sign up for a free account to try out from https://acrobat.adobe.com. Please let us know if you have questions.
Thanks,
Adobe Sign Team
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Horrible new interface for adobe sign
terrible! It's so hard to find my documents!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
PLEASE CHANGE IT BACK!!!!!!!!!!!!!!!!!!!1 vote -
Soooo user UNfriendly
Although I appreciate that it is an option, the signing process pretty much sucks. Could you maybe try harder to make it even more user unfriendly??
Examples:
Being able to change the message that accompanies the request as you are specifying where to sign...
Integration with Outlook address book?3 votesHi Jimmy,
You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.
Thanks,
Adobe Sign Team -
Sign then send option was nice and an efficient option
With the update to the e-sign functionality, it seems like you removed the "sign then send" function, where the initiator can immediately e-sign the document before it emails out to the next recipient. This was a nice option, and would be great if it could be added back. thanks.
0 votesHi Justin,
We are sorry you are experiencing trouble with the new feature .
Regarding the Sign then send feature, despite it is indeed not explicitly present in current version of Acrobat Web, it is possible to sign the document before send it for signing to desired recipients by following this steps:
- Start Fill & Sign with desired document
- On entering Fill & Sign you can add a sign from the left hand panel
- After doing this, you can click on the "Request E-Signatures" button to send this document for signing.
We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
Open the agreement draft experiencing the issue.
On the left panel, scroll down and click "View more".
Click the "Switch to legacy version" link.
This will switch you to the earlier version…
- Don't see your idea?