411 results found

1. cannot re-send files for signature from cloud

   The option to re-send a file is no longer available. Please re-instate this vital feature.
   Also, when viewing files, it was handy to have them sort into categories - waiting for signature, signed etc. this is no longer available either.

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   Resolved  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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2. All

   Xiaomi note 5

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   Resolved  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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3. Cannont delete drafts or view older Sign Templates

   I can no longer delete a document that was meant to be sent for signature but is still in draft mode that I now need to cancel. The only options in the side panel are "Notes" and "Download Audit Report". There is no "Cancel" option.

   I have also lost the ability to edit my document templates that are older than 30 days. They just don't appear when I go to the "Sign Templates" page. Where are they? How can I get them back?

   As evident by your feedback forum, you've angered many of your users with this new redesign and it appears many of the features have either vanished or are buried somewhere on the site. I'm very upset and frustrated with this new site, and I have already begun to look for a new document signing application.

   I can no longer delete a document that was meant to be sent for signature but is still in draft mode that I now need to cancel. The only options in the side panel are "Notes" and "Download Audit Report". There is no "Cancel" option.

   I have also lost the ability to edit my document templates that are older than 30 days. They just don't appear when I go to the "Sign Templates" page. Where are they? How can I get them back?

   As evident by your feedback forum, you've angered many of your users with this new redesign and… more

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   Resolved  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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4. sending reminders

   How do I send reminders with the new document cloud interface???

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5. New Adobe

   The new "beta" look is horrible, unless Adobe was trying to make the software less useful

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   Resolved  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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6. HORRIBLE LAYOUT! What about REMINDERS?????????????????????????????????????????????????????????????????????????

   Need to see a column for 'notes'. Am I just not seeing the option? This new rendition out of the gate is horrible

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   Resolved  ·  4 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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7. Reminder

   Put back the Reminder option.

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   Resolved  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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8. Once again you change things without asking.

   How can you improve the experience? Maybe stop breaking things and give some, or may be any warning whatsoever that you're going to completely drop applications from your service.

   Yesterday I login to Adobe sign and it was the classic environment that was GASP useful and GASP had information relative to the task at hand... today I login to adobe sign and it' barely a glorified jump drive.

   Where was the warning? Where's my documents older than 30 days? Where's any semblance that you people care one iota about your customers?

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   Resolved  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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9. New Deisgn is Difficult

   This new version is very difficult to navigate. You have to click for signature, and then filter by status just to see the documents you are awaiting signature from. Very poor design. Also, how do you remind people that they need to sign something, use to be so easy. Not happy with this new version at all.

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10. reminder

    please revert back to the old platform. This one is not user friendly.

    HOW DO I SEND A REMINDER TO SOMEONE TO SIGN THE DOCUMENT?

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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11. Unable to process your request. Please contact customer support

    Der,sir
    Unable to process your request. Please contact customer support.
    thanks

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    0 comments  ·  Edit PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Imran,

    
    

    Thanks for using Acrobat web. We are currently not supporting Acrobat web in your region. 

    
    

    Regards,

    Acrobat web team