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Acrobat Web

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  3. Why the feature is needed

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  3. Environment (OS, other related application versions, etc.)
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Acrobat Web

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414 results found

  1. I'm concerned about the emails that are connected to my account access I just recently had to change email and phone number to protect my data and account access due to a issue with my most recent devices and want to make sure that I am proceeding safely.kk

    1 vote

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    Resolved  ·  1 comment  ·  Combine files  ·  Admin →
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  2. 1 vote

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    Resolved  ·  1 comment  ·  Other  ·  Admin →
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  3. why does adobe say 'sign in to convert pdf to word for FREE' then after you sign in, ask you to select a payment plan in order to convert your documents. This is false advertising. You should fix it, instead of misleading your consumer base. If you state that the free trial IS the 'free' service offered, it is still very misleading as the trial is only for 7 days then it is no longer free.

    1 vote

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    Resolved  ·  1 comment  ·  Documents/Upload  ·  Admin →
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  4. Hi, My name is Judith. I have a file that i need to delete permanently and I can not do it. I need help. It contains information of students and it is not safe to have it in this account. Please help me delete it permanently. The name of the file is the death of the salesman. It has all the emails of people added to it. Not good. Email me at sdccdcollege@yahoo.com with instructions on how to delete the file permanently and all my files as well. I also want to make sure no one can retreave the file…

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hi Judith,

    To delete any file:

    1) Navigate to https://acrobat.adobe.com/link/documents/files/

    2) select the file you want to delete. You will see a board will oepn on right hand side having delete option.

    3) Select delete and a confirmation dialog will open up.

    4) Select delete again and file would be deleted permanently


    To delete multiple files, first, choose all the files you wish to remove and then click on the delete option located in the right-hand side panel. Please be aware that you cannot delete shared and personal files simultaneously. However, you can delete all shared files at once and likewise for personal files.


    To share a file, please follow: https://helpx.adobe.com/in/acrobat/using/sharing-pdfs.html

    To delete shared file, follow above steps.



    Thanks,

    Ayushi

  5. There is a glitch in Adobe sign. Approvers are able to hit start and it activates the click to approve button without initialing the document.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Alex Ramirez,

    Thanks for asking and give as the opportunity to help you. The Approver would be able to "Approve" the document when all the required fields are filled, if there's no required field, the user can click to approve without filling any field. To make a field required, after adding the field to the document, there's two ways to find the "required" checkbox, one is by double clicking on the desired field, on left hand panel the option would be available. The other way is by using left click over the field, this would display a context menu, which has the option.

    If you have any other doubt, we will be happy to resolve it. 

    Thanks,

    Sign in Acrobat Web Team

  6. I find doing simple things, like uploading my tax documents, and then emailing them to my accountant, too difficult to navigate.

    I don't use Adobe frequently so it takes me a long time to figure out a simple thing like sending documents

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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  7. the saksham bogar agent tried to install identity theft virus during screenshare

    1 vote

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    Resolved  ·  0 comments  ·  Other  ·  Admin →
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  8. How do I add multiple signers?

    I want them to sign the same document in different places. The add a signer seems to be missing. I do not want everyone to be person 1. I need person 1, 2 and 3

    1 vote

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    Hello Abbie,

    Thanks for requesting help with use, on the same page that you send on the screen shot, add the first signer, then use TAB or SPACE to add another email as signer.

    If you have any other question or suggestion, let us know.

    Best regards,

    Sign in Acrobat Web Team

  9. You cannot advertise a free service if that is ONLY available as part of a premium package. Thanks for wasting my time.

    You are not a free way to convert a PDF to dox. Because that is only available as a PAID product. EG not free.

    1 vote

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    Resolved  ·  1 comment  ·  Export PDF  ·  Admin →
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  10. Quit saying you will convert pdfs to jpgs for free when you don't. I had 4 pdfs that needed to be jpgs, and you only let me do 3 until you just kept trying to get me on the free trial which I don't want. you have such ******** subscription prices. Why can't you have a fee for just pages?

    1 vote

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    Resolved  ·  1 comment  ·  Export PDF  ·  Admin →
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  11. Ok not even displaying files! why are you charging?

    1 vote

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    Hi Nicolas,


    Thank for reaching out and apology for the trouble. Our team has fixed the issue and the link should launch fine. Please let us know if you still face any issues.


    Regards,

    Acrobat web team

  12. Too many bugs... Error after error after error... come on! I hope you can check the log for my account, I'm not even gonna try to describe

    1 vote

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    Hi Nicolas,

    Thank for reaching out and apology for the trouble. Our team has fixed the issue and the link should launch fine. Please let us know if you still face any issues.

    Regards,

    Acrobat web team

  13. What is wrong with this platform - all it does is give error messages 2024-03-12

    1 vote

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    Hi Alma,

    Thank for reaching out and apology for the trouble. Our team has fixed the issue and app should work fine. Please let us know if you still face any issues.

    Regards,

    Acrobat web team

  14. Hi - I've noticed that the "Backspace" key nor the "Delete" key are affective when attempting to edit the message box prior to sending a document for signature. Makes this theing a type-writer, effectively... Please look into this!

    1 vote

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    Hi Drew Williams,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Acrobat Web Team

  15. For months, I can no longer use shortcut keys (Ctrl+C) in Adobe Acrobat Pro. I have searched for resolutions, but nothing works. This is super frustrating.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hi Richard Liles,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Acrobat Web Team

  16. カタログなどのコンテンツを数人でチェックする際に使わせていただいてます。

    解決済みのコメントも
    プレビュー上にも図示されていてほしい

    または表示させるかどうかを作成者が選べるようにしてほしい。

    アップデートが頻繁にあり、とても使いやすくなっていってます!

    1 vote

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    Resolved  ·  0 comments  ·  Reviews  ·  Admin →
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  17. There used to be the ability to copy and paste a message into the message box, but now you have to type it in and if you make a mistake, it won't let you backspace or delete it to correct the mistake.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hi, 

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Acrobat Web Team

  18. Love the "add text comment" feature! I provide my medical students with written feedback on their notes, and this feature comes in handy.

    1 vote

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    Resolved  ·  0 comments  ·  Commenting  ·  Admin →
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  19. I hate Adobe and want to cancel 1 of my plans. It's impossible to get to the email address I want to cancel, you keep showing me the addrress I wanty ot keep. FFS, is it impossible to have someone that is actuaslly a person help me?

    1 vote

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    Thank you for reaching out to us. We apologize for any inconvenience this may have caused.

    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html. There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

    For additional info, please refer to: https://helpx.adobe.com/manage-account/kb/billing-faq.html.

  20. I sometimes have problems selecting multiple templates.

    It gives me a message: Unable to process files. Pleas try again.

    1 vote

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    Hello Julio,

    We are happy to inform you that this issue has been fix and you should not be seeing this error anymore. Please let us know if you face any issue again.

    Thanks,

    Sign in Acrobat Web

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