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Acrobat Web

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425 results found

  1. Make the download button work! When selecting to download my file it will only ;et me do so if it is compressed. I don't want or need the file compressed every time. When selecting the "This PDF" option the option is unselected and nothing happens. This is extremely frustrating!

    1 vote

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    Resolved  ·  1 comment  ·  Other  ·  Admin →
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  2. When it is downloading a pdf format in compressed/combined form, the pdf is not downloading for some reasons and it is always needing me to compress it again, resulting in a lower quality presentation. How can I fix this?

    1 vote

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    Resolved  ·  1 comment  ·  Export PDF  ·  Admin →
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  3. I would like to be able to delete.
    Sort by, name or title of document.
    any filter would be great.
    Help

    1 vote

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  4. Dear Adobe Team,

    I have been a loyal customer of Adobe for the past 25 years, consistently recommending your services to my clients as the leading solution in the creative and digital industry. However, I must express my deep disappointment with the direction your services have taken in recent times.

    While I appreciated the addition of the AI assistant in Acrobat PDF, a tool that greatly enhanced my workflow, I was shocked to discover that it is now locked behind an additional paywall. I had recommended Adobe's PDF subscription to other students and friends with the understanding that this feature…

    1 vote

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    Resolved  ·  1 comment  ·  AI Assistant  ·  Admin →
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  5. Die Möglichkeit schaffen die KI vollständig auszuschalten!
    Seit der Intergration der KI laufen ALLE Vorgänge deutlich verzögert ab! Für nahezu jede Funktion benötigt Acrobat jetzt 5-10 Sekunden mehr! Dazu kommen immer wieder Programmabstürze.

    1 vote

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    Hi Martin,


    Thanks for reaching out to us.

    You can turn off the AI, please follow below steps:

    1. Navigate to https://acrobat.adobe.com/link/home
    2. Click on profile icon on the top right corner
    3. Click on Settings
    4. You will see an option to enable/disable option for Generative AI
    5. Uncheck the checkbox and click on Save


    Thanks,

    Ayushi

  6. 1 vote

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    Resolved  ·  0 comments  ·  AI Assistant  ·  Admin →
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  7. Sie sollten Ihrem Assistenten ein Feld hinzufügen, in dem der Kunde seine Frage eingeben kann. Sonst ist dieser Assistent vollkommen sinnlos !

    1 vote

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    Hi Frank,


    Thank you for reaching out and sharing your thoughts with us! However, the Assistant has an option to enter your question. I've attached a screenshot highlighting the input field.



  8. I'm not sure what was done to adobe - but it does not let me add text boxes (or a signature) anymore and only wants me to edit the document. Whatever was done is definitely NOT an upgrade and adobe is no longer user-friendly.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Melrav Werbel,


    Thank you for your feedback.

    We appreciate your taking the time to make us better. We have released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.


    Thanks,

    Acrobat Web Edit Team

  9. Cancel my free trial

    1 vote

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  10. Very useful thanks to the acrobat

    1 vote

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  11. Hi, My name is Judith. I have a file that i need to delete permanently and I can not do it. I need help. It contains information of students and it is not safe to have it in this account. Please help me delete it permanently. The name of the file is the death of the salesman. It has all the emails of people added to it. Not good. Email me at sdccdcollege@yahoo.com with instructions on how to delete the file permanently and all my files as well. I also want to make sure no one can retreave the file…

    1 vote

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    1 comment  ·  Share files  ·  Admin →
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    Hi Judith,

    To delete any file:

    1) Navigate to https://acrobat.adobe.com/link/documents/files/

    2) select the file you want to delete. You will see a board will oepn on right hand side having delete option.

    3) Select delete and a confirmation dialog will open up.

    4) Select delete again and file would be deleted permanently


    To delete multiple files, first, choose all the files you wish to remove and then click on the delete option located in the right-hand side panel. Please be aware that you cannot delete shared and personal files simultaneously. However, you can delete all shared files at once and likewise for personal files.


    To share a file, please follow: https://helpx.adobe.com/in/acrobat/using/sharing-pdfs.html

    To delete shared file, follow above steps.



    Thanks,

    Ayushi

  12. I'm concerned about the emails that are connected to my account access I just recently had to change email and phone number to protect my data and account access due to a issue with my most recent devices and want to make sure that I am proceeding safely.kk

    1 vote

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    Resolved  ·  1 comment  ·  Combine files  ·  Admin →
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  13. 1 vote

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  14. why does adobe say 'sign in to convert pdf to word for FREE' then after you sign in, ask you to select a payment plan in order to convert your documents. This is false advertising. You should fix it, instead of misleading your consumer base. If you state that the free trial IS the 'free' service offered, it is still very misleading as the trial is only for 7 days then it is no longer free.

    1 vote

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    Resolved  ·  1 comment  ·  Documents/Upload  ·  Admin →
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  15. There is a glitch in Adobe sign. Approvers are able to hit start and it activates the click to approve button without initialing the document.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Alex Ramirez,

    Thanks for asking and give as the opportunity to help you. The Approver would be able to "Approve" the document when all the required fields are filled, if there's no required field, the user can click to approve without filling any field. To make a field required, after adding the field to the document, there's two ways to find the "required" checkbox, one is by double clicking on the desired field, on left hand panel the option would be available. The other way is by using left click over the field, this would display a context menu, which has the option.

    If you have any other doubt, we will be happy to resolve it. 

    Thanks,

    Sign in Acrobat Web Team

  16. Leider lässt sich das synchronisieren von Einstellungen nicht aktivieren. Wenn man den Haken setzt und auf OK geht, wird die Einstellung nicht gespeichert.

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  17. I find doing simple things, like uploading my tax documents, and then emailing them to my accountant, too difficult to navigate.

    I don't use Adobe frequently so it takes me a long time to figure out a simple thing like sending documents

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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  18. the saksham bogar agent tried to install identity theft virus during screenshare

    1 vote

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  19. How do I add multiple signers?

    I want them to sign the same document in different places. The add a signer seems to be missing. I do not want everyone to be person 1. I need person 1, 2 and 3

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    Hello Abbie,

    Thanks for requesting help with use, on the same page that you send on the screen shot, add the first signer, then use TAB or SPACE to add another email as signer.

    If you have any other question or suggestion, let us know.

    Best regards,

    Sign in Acrobat Web Team

  20. You cannot advertise a free service if that is ONLY available as part of a premium package. Thanks for wasting my time.

    You are not a free way to convert a PDF to dox. Because that is only available as a PAID product. EG not free.

    1 vote

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    Resolved  ·  1 comment  ·  Export PDF  ·  Admin →
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