Subscribed to PDF pack but there was error downloading. Am now subscribed but the pack is not activated. Have removed app and retried, down
Subscribed to PDF pack but there was error downloading. Am now subscribed but the pack is not activated. Have removed app and retried, downloading from cloud so issue not resolvable.
3
votes
Anonymous
shared this idea
Hi,
It may take some time for the Acrobat app to recognize the newly purchased subscription.
Would you please try signing out & in using the Adobe ID that is associated with the purchase?
If PDF Pack is still not activated, please contact Adobe Customer Care.
https://helpx.adobe.com/contact.html
Thank you for your patience.
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j sky commented
Can’t edit becouse of this error
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Anonymous
commented
Done that but still no success
Going to the link supplied is no help at all
