Unable to fill out forms (was: Edit)
Why can’t I edit a PDF I received through email. I tried enabling editing but still not working. Also converted it to word but that doesn’t work also.
Thanks in advance
David McClary commented
I’m trying to fill out an IRS form online to get an EIN. When I try to do that, adobe gives me a notice that I need acrobat for Windows or Mac. I thought that I already had that
How to edit an existing file
By "edit", do you mean adding comments, filling out form fields, or using the "Edit PDF" (paid subscription feature)?
Would you please describe the steps that you took to try editing the PDF attachment? What do you see on the screen when "editing" is not working? Do you see an error message?
Can you make sure that the PDF attachment is opened in Acrobat (not Apple's preview)?
If you can provide more details, we should be able to help you solve the problem.
AdminRishi Oberoi (Admin, Adobe) commented
Adobe Acrobat on iOS can be used to fill in the forms.
Sorry for the inconvenience.
Would you be able to share a sample of the pdf form(in case there is no confidential information) with us to replicate the issue at our end?
Can we use it to fill in forms