Refund

I want my money back because I unsubscribed in the same day that mistakenly subscribed

1 vote

Anonymous shared this idea · May 28, 2019 · Report… · Admin →

Resolved · Jun 1, 2019

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AdminMeenakshi Negi (Customer Support Agent, Adobe) commented · June 3, 2019 9:50 AM · Report

Hello,

I have checked your account and there has been no amount charged from our end. If you have any issue regarding billing, please contact our support team to get this checked.
You may contact our support team for billing issues via this link https://helpx.adobe.com/in/contact.html

Thanks,
Meenakshi

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Anonymous commented · June 2, 2019 12:55 AM · Report

I want my money back because I have done payment last month for one year plan and today another payment is deducted from my creadit card. Why, and also without my permission no payments is deducted this is an illega.

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AdminMeenakshi Negi (Customer Support Agent, Adobe) commented · May 30, 2019 10:43 AM · Report

Hello,

I have checked your account. There are two subscriptions listed under your account.
- Adobe Export PDF (which is still active)
- Adobe Stock (canceled)

If there was any amount deducted for Adobe Stock, it will be credited in your account in next 3-5 business working days.

For more details, you may contact the billing team via this link https://helpx.adobe.com/in/contact.html

Thanks,
Meenakshi

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Feature Request/Bug