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Acrobat Reader for iOS: General Troubleshooting/Other

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Acrobat pro dc

I have bought a license for my office of pro dc, why I’m not able to use same functions on iPad using same login and passwords?

2 votes

Fausto shared this idea · Jul 19, 2019 · Report… · Admin →

Resolved · Aug 23, 2019

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AdminMeenakshi Negi (Customer Support Agent, Adobe) commented · August 21, 2019 12:03 PM · Report

Hello,

I have checked your account. You have a purchased the perpetual license for Adobe Acrobat. You can not use the perpetual license for the mobile application.

You will need Adobe Acrobat DC subscription in order to access the features on the mobile application. However, there will be limited access to the tools on the mobile application. For more details, you can refer to the help document https://helpx.adobe.com/in/acrobat/mobile-app-faq.html

Hope that answers your question.

Thanks,
Meenakshi

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