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Acrobat Reader for iOS: General Troubleshooting/Other

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Where is my Adobe PDF Pack on iPhone

I subscribed to the Adobe PDF Pack on iPhone and I cannot find it anywhere. I still see only the old Acrobat Reader and Scan, without any new/additional commands. Please advise...

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  • AdminMeenakshi Negi (Customer Support Agent, Adobe) commented  ·   ·  Report

    Hello,

    I have checked your account with the email address used to sign in to the UserVoice. You are subscribed to Adobe PDF Pack service which shows as active. Please make sure that you are using the right email address to sign in to the Adobe Acrobat Reader mobile application.

    Once you sign-in to the Acrobat Reader mobile application with the email address used to purchase the service, you will be able to Create, Combine, Organize and Export PDFs on the mobile application.

    The Adobe PDF Pack service only works for Acrobat Reader application. Adobe Scan is free software and there is no subscription required to use any features on this application.

    Let us know if you experience any issue or have any questions.

    Thanks,
    Meenakshi