I want to cancel the subscription and return the money, accidentally clicked to buy a subscription, I do not use the application
I want to cancel the subscription and return the money, accidentally clicked to buy a subscription, I do not use the application
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Emmanouela Roka commented
Hallo, today I wanted to try the 7-days-trial and they charged me 10,99 but I thought I will pay after 7 days trial and now I don't think I need to use this premium and I wanted to cancel the automate payment and I realise they had already charged me. I press the button accidentally. Please I need my money back I payed from something that I won’t use at all!!! Please send to my email emmaroka10@gmail.com
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Anonymous commented
Me too! I accidentally click the the subscription button. And it did not went to the other step! It’s just goes directly subscribed and purchase payment. Please I need my money back! I did not use this.. you can also check if Im using this!!.. I badly need it! Please retun my money. Please email me. Thanks and God bless. Please email me rhicylalia@gmail.com. Please be a good customer service.
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Hello,
I have checked that you have purchased the service from Apple/iTunes, not from the Adobe Store. Please cancel your subscription from the App Store on your mobile device.
For more details, you may refer to the following help document https://helpx.adobe.com/document-cloud/kb/cancel-subscription-acrobat-online-services.html
Thanks,
Meenakshi