Unhappy customer.
I pay £7.99 a month! for the adobe pdf pack. This only means fill and sign and storing PDF’s but before today I was able to edit anything on my mobile device. Combine files and convert to any other Microsoft format. Until now it’s requesting an additional £5.49 to just be able to edit on my phone. This is ridiculous. Why am I paying for something I could access and do before with my first purchase of £7.99 a month. This isn’t an application I even use everyday. But I’m order to complete my edits etc I have to pay nearly double the money I already pay a month.
Natasha Brown
shared this idea
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AdminPat Wibbeler
(Admin, Adobe)
commented
Hello - I am very sorry for your experience. Your PDF Pack subscription still includes the Free Fill & Sign capabilities, as well as the ability to combine pdfs and the ability to export / convert PDF to other office formats. It may be that you are looking at our promotion for "Edit", which adds the capability to edit existing paragraphs on a PDF. Can you please let us know if you are unable to access the PDF Pack features (Combine, export, described here https://helpx.adobe.com/document-cloud/faq/adobe-pdfpack-faq.html)? If so, there may be a problem that we can help with.