678 results found

1. Recently viewed files should not be removed from the list when not accesible

   Concerning the window "Recent opened" or "last viewed", I am not sure of the name since my language version is polish.
   I had a file on the list, that I wanted to view again. Unfortunately it was on a share that was not connected at the moment.
   Acrobat Reader could not open it, and it removed it from the list. I connected the share, but I lost the possibility to open the file since it was not on the list anymore. I had to find it again, what was really time consuming.
   The file should be kept on the list until user deletes it.

   Concerning the window "Recent opened" or "last viewed", I am not sure of the name since my language version is polish.
   I had a file on the list, that I wanted to view again. Unfortunately it was on a share that was not connected at the moment.
   Acrobat Reader could not open it, and it removed it from the list. I connected the share, but I lost the possibility to open the file since it was not on the list anymore. I had to find it again, what was really time consuming.
   The file should be kept on the list… more

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2. Adobe Reader DC Portuguese Version Not Responding.

   Windows 10 20H2 updated.
   Adobe Reader Product Version - 21.1.20115.433178
   Adobe Reader File Version - 21.1.20155.39962

   When opening the program immediately it stops work and returns a "Not Responding" message. It occurs after opening the program being impossible to click in any tab or enter in the configuration menu or help tab.

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3. Bugfix

   I'm using Adobe Acrobat Reader DC Version 2021.001.20150. I think you introduced a bug in the latest version, because I can no longer find a way to print double-sided. I'm using an HP Envy 4500 printer, which certainly does support double-sided printing, and I've used Acrobat Reader for years, but lately I can no longer print double-sided. When I press Properties in the print dialog box, that choice no longer appears.

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4. Mouse/cursor changes in reader window to a specific Reader mouse/cursor

   ... and I am not referring to the distinction between hand and select tool. I am referring to another problem:

   I have set my own cursor scheme for Windows (Lefty Scheme) in Windows system settings. Every application accepts that but Adobe Reader. Whenever using the reader the mouse changes from a white arrow pointing to the upper right corner (lefty scheme) to a black arrow pointing to the upper left corner.

   How can I change this? I want the Reader to use the Windows System setting.

   I am using Windows 10 Pro 64 Bit, Version 1709, OS Buils 16299.431 and Adobe Reader 2018.011.20038

   Many thanks for your help. Much appreciated

   ... and I am not referring to the distinction between hand and select tool. I am referring to another problem:

   I have set my own cursor scheme for Windows (Lefty Scheme) in Windows system settings. Every application accepts that but Adobe Reader. Whenever using the reader the mouse changes from a white arrow pointing to the upper right corner (lefty scheme) to a black arrow pointing to the upper left corner.

   How can I change this? I want the Reader to use the Windows System setting.

   I am using Windows 10 Pro 64 Bit, Version 1709, OS Buils 16299.431 and… more

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5. there is a bug when correcting and adding a superscript number

   When adding a correction which involves a superscript number or letter, when I "post" the correction the superscript is changed to a subscript.
   I am using Adobe Acrobat Reader DC (21.001.20149) with windows 10

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6. Opening a PDF in a Windows virtual desktop should open an instance of Acrobat in the current virtual desktop

   With the introduction of virtual desktops in Windows 10, some users such as myself have multiple projects going on simultaneously. The virtual desktop feature greatly aids compartmentalization in this aspect.

   Let us say I am working in a virtual desktop called vd3 for instance, and I do not currently have an instance of Acrobat running on vd3. Now I open a PDF file and there is already an instance of Acrobat running on a different virtual desktop, say vd1. Now, instead of opening a new instance of Acrobat in vd3, Windows forces a switch to vd1 and opens my PDF in a new tab in the instance of Acrobat on vd1 instead of in a new instance on vd3. This impacts productivity.

   If there is already an instance of Acrobat open in the current virtual desktop, then this works as expected: a new tab is opened in the instance of Acrobat in the current virtual desktop. However, one must first manually remove a tab from an existing instance and then move that new instance to a new virtual desktop and this can become a nuisance.

   It would be a good quality of life upgrade if a new instance of Acrobat was automatically started in the current virtual desktop if there is not an instance of Acrobat already running.

   With the introduction of virtual desktops in Windows 10, some users such as myself have multiple projects going on simultaneously. The virtual desktop feature greatly aids compartmentalization in this aspect.

   Let us say I am working in a virtual desktop called vd3 for instance, and I do not currently have an instance of Acrobat running on vd3. Now I open a PDF file and there is already an instance of Acrobat running on a different virtual desktop, say vd1. Now, instead of opening a new instance of Acrobat in vd3, Windows forces a switch to vd1 and opens my PDF… more

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7. Very specific issue with Adobe Reader on a Mac

   I am a professor of Ancient Greek, and use many documents that use polytonic Greek fonts. For some reason, when I copy-paste from PDFs opened in Adobe Reader on a Mac (no problems on a PC!), one particular character doesn't get copies (ἀ). Many similar characters are just fine (e.g. ἁ, ᾶ, ά, ἂ etc). When I open the same files with other programs/browsers on the Mac, there are no issues. I know this is hyperspecific, but I wanted to bring it to your attention.

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8. Doesn't copy accented greek letter

   Reader highlights, but doesn't copy the accented Greek alpha with smooth breathing in text:

   ἀ
   GREEK SMALL LETTER ALPHA WITH PSILI
   Unicode: U+1F00, UTF-8: E1 BC 80

   pdftotext reads it just fine, as does MacOS PDF reading system.

   Example PDF: https://geoffreysteadman.files.wordpress.com/2014/09/platosymp-sept14.pdf

   letter on several pages including p. 22.

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9. Bug: Printer list in overview lists invalid/off by one entries when a printer in Windows was changed (like new name)
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10. Bug: Certain PDFs not readable

    We have multiple users with this intermittent issue. Some times the PDF font will show up properly, sometimes it is gibberish and unreadable. It is inconsistent and I cannot seem to resolve the issue.

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11. It does not convert ACSM files to PDF

    I just purchased the Adobe Acrobat PDF Pack...the UPGRADED one...fotr $ $18 per year. And it does not convert ACSM files to PDF. That is not good and not functional. Please fix it and please let me know when it is done. Thank you.

    Bidut Chowdhury

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12. Adobe Reader DC should open Windows Protocol Handler links regardless of the default browser

    Hello. We have a situation where a Windows protocol handler product is used to open documents from an EDRMS. At some point Adobe has apparently changed how it opens links. Now it simply passes a link to the system's default browser on the command line. As as some browsers (notably Chrome and recent builds of Edge which are based on Chromium) don't handle protocol handler URLs from the command line, this style of link now fails to activate.

    Links will be of a form similar to example://12345/open but I think this is an issue for all Windows protocol handlers.

    ENVIRONMENT:

    Windows 10,
    Adobe Acrobat Reader DC 2021.001.20145, and
    Chrome 89.0.4389.90 (64 bit) as the system's default browser.

    STEPS TO REPRODUCE:

    (1) Create and register a Windows Protocol Handler. (Example instructions: https://medium.com/swlh/custom-protocol-handling-how-to-8ac41ff651eb )

    (2) Make sure Chrome is the system's default browser.

    (3) Create a PDF which includes a hyperlink to open a URL of the registered protocol's form.

    (4) Confirm that the protocol handler activates and does its thing when pasted into the Windows Start/Run dialog. (This is just to confirm that it's registered properly as far as Windows is concerned.)

    (5) Open Adobe Acrobat Reader DC, disable "Enable Protected Mode At Startup" under the Enhanced Security preferences, and restart Adobe Acrobat Reader DC.

    (6) Open the PDF that was created in step 3.

    (7) Click the protocol handler's link, and click through any warnings.

    EXPECTED RESULT:

    • The protocol handler should be run according to the link that was clicked. (In our own case, the designated executable should go to the EDRMS and cause the document to be checked out and opened.)

    OBSERVED RESULT:

    • A blank Chrome browser window opens.
    • Interrogating the process list with Powershell indicates that the new Chrome window was opened with the protocol handler's URL on the command line. For example:

    PS C:\WINDOWS\system32> Get-CimInstance win32process | Where-Object {$.Name -eq "chrome.exe"} | Select-Object CommandLine

    CommandLine

    ---

    "C:\Program Files\Google\Chrome\Application\chrome.exe" --single-argument example://12345/open
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=crashpad-handler "--user-data-dir=C:\Users\usernm\AppData\L...
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=gpu-process --field-trial-handle=1660,1197437607337992284,2...
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=network.mojom.NetworkService --f...
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=storage.mojom.StorageService --f...
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1660,1197437607337992284,2916...
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1660,1197437607337992284,2916...
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1660,1197437607337992284,2916...

    ADDITIONAL:

    If Firefox or MSIE was set as the default browser, then the browser opens. It typically displays an additional warning, but still allows the protocol handler to be activated. This is consistent with those browsers' behaviour when a non-http link is provided on the command line.

    Ideally, if there's no compelling reason not to, I think Adobe Reader should be telling the OS to handle the protocol handler links instead of the default browser. It might be that this will still fail when Adobe Reader is running in Protected Mode, but we're making a conscious decision to run it without protected mode in some contexts so that we can use these links.

    Thanks.

    Hello. We have a situation where a Windows protocol handler product is used to open documents from an EDRMS. At some point Adobe has apparently changed how it opens links. Now it simply passes a link to the system's default browser on the command line. As as some browsers (notably Chrome and recent builds of Edge which are based on Chromium) don't handle protocol handler URLs from the command line, this style of link now fails to activate.

    Links will be of a form similar to example://12345/open but I think this is an issue for all Windows protocol handlers.

    ENVIRONMENT:

    … more

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13. save all closed tabs

    It would be nice to have a 'save all closed tabs'. Then I can re-open these on the next session. Unfortunately, this option is still not available.
    Google has such extension called OneTab. Something similar on Adobe Reader would be great!
    This has been requested by several others (see in comments https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/31145458-save-all-tabs-with-one-click)

    Once you re-start, you should just be able to re-open the whole bunch of pdf's that you closed before with one click

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14. Bug - touchscreen highlighting while viewing multiple pages

    Hello, I have found a bug. When in the following configuration:

    • Read Mode OR Fixed-width scrolling
    • Viewing two pages at once (i.e. bottom of one page and top of the next page are both visible on screen)
    • Using the touchscreen of my 2-in-1 (HP Elitebook G4 if that's relevant) to highlight text

    I am able to tap once to select a word on either page, but one one of the two pages, I am not able to alter that selection (i.e. grab the little handles at either end of the selection and expand it to include more text). Instead, it treats the gesture as if I am using the pan tool, and attempts to scroll left/right (and if I drag up/down on the handles the page scrolls without changing the selected text).

    Upon some experimentation I found that:

    • I have no problems using the touchscreen to select text when viewing a single page (in any view mode). I assume Reader is somehow detecting the "active" page, maybe the one most visible on the screen or something, and treating touchscreen gestures on the two pages differently.
    • When I use the trackpad/cursor to select text (in read mode or fixed-width scrolling), there is no problem and I am able to adjust the selection. It's only using the touchscreen.
    • If the word I initially select is on the "active" page I am able to drag the selection handle to select text over both pages, but not when the initial selected word is on the "inactive" page.

    A relatively uncommon scenario for most users I think, but it's juuust disruptive and irritating enough to prompt me to post about it here (and yes, I'm aware I've spent longer typing this bug report than the cumulative time the bug will take from me! Please fix so that the time can at least be a martyr for all touchscreen users time!) :)

    Hello, I have found a bug. When in the following configuration:

    • Read Mode OR Fixed-width scrolling
    • Viewing two pages at once (i.e. bottom of one page and top of the next page are both visible on screen)
    • Using the touchscreen of my 2-in-1 (HP Elitebook G4 if that's relevant) to highlight text

    I am able to tap once to select a word on either page, but one one of the two pages, I am not able to alter that selection (i.e. grab the little handles at either end of the selection and expand it to include more text). Instead, it… more

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15. Adobe Reader 21.001.20145, 32BitMAPIBroker.exe crash when exiting (OL 2013, Server 2012 R2)

    We are using Adobe Reader 21.001.20145 (32 bit) Optional update, Mar 10, 2021 and Office 2013 Version 15.0.5275.1000 (32 bit) on Windows Server 2012 R2 with all updates installed (March 2021)

    The error occurs after sending an email (successfully) using Adobe Acrobat Reader DC 21.001.20145. If you then close Acrobat Reader, the program crashes with the error 32BitMAPIBroker.exe (see screenshot attached).

    The problem does not occur with an older version, fe. 2020.006.20034 of Acrobat Reader .

    The same problem existed before, here is the reference to it

    https://community.adobe.com/t5/acrobat-reader/sending-mapi-mail-via-send-button-still-works-but-when-closing-the-reader-it-will-crash/td-p/11370238

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16. Adobe Reader DC for Windows keeps files locked after they are closed

    Adobe Reader DC for Windows keeps files locked after they have been closed. It is necessary to completely close Adobe Reader DC for the files to be closed. Please fix this bug!

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17. BUG: Path starting with \\?\ will fail

    When double clicking a file in Windows Explorer where the path is longer than 260 characters does not work as default. But I have been able to create a workaround that enable this.

    If I type the following in cmd.exe:
    AcroRd32.exe "C:\Very long path\file.pdf" then that will fail.

    If I enable "Enable Win32 long paths" in Group Policy and try the same command, then it works. This means that long paths are supported when it is enabled in Windows.

    I created a bat-file like this:
    set str=%1
    set str=%str:\?=%
    AcroRd32.exe %str%

    This will remove \?\ from the first argument and launch AcroRd32.exe with the trimmed argument.

    I changed the registry key HKEYCLASSESROOT\AcroExch.Document.DC\shell\Read\command\ to use this bat-file. And now it works!

    It looks like the problem is that Acrobat Reader does not understand if the path start with \?\ but Windows will add this to the start of long filenames.

    Information about \?: https://docs.microsoft.com/en-gb/windows/win32/fileio/naming-a-file?redirectedfrom=MSDN

    NOTE! I'm writing backslash, backslash, questionmark, backslash. But after posting it only shows \?\

    When double clicking a file in Windows Explorer where the path is longer than 260 characters does not work as default. But I have been able to create a workaround that enable this.

    If I type the following in cmd.exe:
    AcroRd32.exe "C:\Very long path\file.pdf" then that will fail.

    If I enable "Enable Win32 long paths" in Group Policy and try the same command, then it works. This means that long paths are supported when it is enabled in Windows.

    I created a bat-file like this:
    set str=%1
    set str=%str:\?=%
    AcroRd32.exe %str%

    This will remove \?\ from the first argument and… more

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18. Adobe Acrobat PDF Doesn't Convert Custom Page Sizes From Microsoft Word

    I have a Microsoft Word file that has custom page size specified in the layout (specifically width 6.14" height 9.14"). There are also custom margins. When I convert to pdf via File > Print > Microsoft Print to PDF a pdf file is created but the page size is not correct. A pdf file is created that is 8.5"x11" not 6.14"x9.21". After trying to debug and spending 6+ hours with Microsoft tech support, there seems to be a problem on the Adobe side when the Word file is passed to Adobe to be converted into a pdf. I have noticed that it will convert standard page sizes like letter, legal, etc. But it doesn't work for any custom page sizes (I have tried several different sizes as well as Word page document length and the result is the same each time, Adobe always creates a pdf file that is 8.x5"x11").

    I have a Microsoft Word file that has custom page size specified in the layout (specifically width 6.14" height 9.14"). There are also custom margins. When I convert to pdf via File > Print > Microsoft Print to PDF a pdf file is created but the page size is not correct. A pdf file is created that is 8.5"x11" not 6.14"x9.21". After trying to debug and spending 6+ hours with Microsoft tech support, there seems to be a problem on the Adobe side when the Word file is passed to Adobe to be converted into a pdf. I have noticed… more

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19. auto save

    having auto save without having to use a cloud cause I almost always use the reader offline to not get distracted and because we have a really slow internet in our area that would take so long to save and open a pdf file it would be great .
    Thanks .

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20. Printing button in browser still doesn't work with 21.001.20138 PLEASE FIX ASAP

    Printing button in browser still doesn't work with 21.001.20138 PLEASE FIX ASAP. Win10 Pro 20H2

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