AIP-encrypted PDF files may not open
Hello.
I installed the AIP plugin on Acrobat Reader DC(version: 2020.013.20066) and now I can view labeled PDFs.
However, if you open the PDF file many times, it may not open properly.
This is an excerpt from mip_sdk.miplog at that time.
------mip_sdk.miplog:start
Info 2020-12-03 15:03:06.366 audit.cpp:380 MSRMSPIBroker (2476) "Audit-Enabled was set, isEnabled=" mip::Audit::SetIsAuditEnabled 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action applywatermarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action applywatermarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action applywatermarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action applywatermarking in ActionFactory." mip::PolicyRule::Create 6984
Info 2020-12-03 15:03:06.366 httputils.cpp:92 MSRMSPIBroker (2476) "Authentication response time (seconds): 3.7e-06" mip::GetAuthToken 2204
Info 2020-12-03 15:03:06.366 common/apiutils.h:194 MSRMSPIBroker (2476) "Start calling success callback for API: profileaddengineasync" mip::TryExecuteSuccessCallback::<lambda87de9fe8a64ab51005644b892b82d9c8>::operator () 3412
Error 2020-12-03 15:03:06.366 policyenginemanagerimpl.cpp:494 MSRMSPIBroker (2476) "Failed to acquire policy Failed with: [NoAuthTokenError] Client application failed to provide authentication token for HTTP request" mip::PolicyEngineManagerImpl::AcquirePolicyInternal 2204
Info 2020-12-03 15:03:06.366 policyengineimpl.cpp:85 MSRMSPIBroker (2476) "Starting API call: enginegetpolicyfile_id" mip::PolicyEngineImpl::GetPolicyFileId 2204
------mip_sdk.miplog:end
Do you know what caused it?
Best regard.
Kunihiko Kato
shared this idea
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Kunihiko Kato
commented
Hi all.
I'm sorry to make a request without environmental information.
The configuration in which the error occurs is as follows.1. Windows Server 2016 Datacenter (1607)
2. Adobe Acrobat Reader: 2020.013.20074
3. Plug-in for Acrobat Reader DC Continuous: Windows 20.013.20064 and later
4. Azure Information Protection Client: 2.7.96.0And the error no longer occurs with the latest tool configurations below.
1. Windows 10 Pro 1809
2. Adobe Acrobat Reader: 2020.013.20074
3. Plug-in for Acrobat Reader DC Continuous: Windows 20.013.20064 and later
4. Azure Information Protection Client: 2.8.85.0It seems that the only difference in the environment is the Azure Information Protection client, so I will design with this configuration.
Best regard.