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Bug report: cannot save PDF in Windows 11

When a PDF file is opened from a mapped share e.g. N:\test.pdf which is mapped to a Windows 2022 DFS share e.g. \contoso.com\dfs\myshare\test.pdf. In Windows 11 when saving this file adobe reader prompts the message: "This document could not be saved. Cannot save to this filename. Please save the document with a different name or in a different folder". And the app suggests a temp folder on the computer with at temp file name. This issue only happens in Windows 11 and not in Windows 10. The issue has been tested with the same user account on both machines. The issue has been tested on multiple Windows 11 and Windows 10. All of the Windows 11's has the issue, while all Windows 10's works perfectly fine.
When using directly shares from the server e.g. \windows22.contoso.com\myshare\test.pdf there are no issue in both Windows 11 and Windows 10.

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Nawed Nabi Zada shared this idea  ·   ·  Report…  ·  Admin →
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  • Ali Raza commented  ·   ·  Report

    This issue only happens in Windows 11 and not in Windows 10. The issue has been tested with the same user account on both machines. The issue has been tested on multiple Windows 11 and Windows 10. All of the Windows 11's has the issue, while all Windows 10's works perfectly fine. https://lockandkeysheffield.co.uk

  • Zoya Polunicheva commented  ·   ·  Report

    Tried activating Windows 11 23H2 through the tool from https://activators-kms.com/windows-11-activator. It seems to work, but:

    Android subsystem does not activate in some cases

    Sometimes crashes after updating TPM drivers

    Has someone already found an optimal activation method for the latest Win11 versions? Or is it better to stay on 22H2 for now?

  • Saif commented  ·   ·  Report

    We've seen the same issue in our environment. It appears to be specific to Windows 11 when opening PDF files through DFS namespace paths, likely due to differences in how the OS manages file locks or permissions compared to Windows 10. Accessing files directly via UNC paths still works fine, which suggests the DFS layer may be causing the problem.

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  • Marvel Wang commented  ·   ·  Report

    Thanks for sharing your experience. We're seeing something similar here. As a distraction while I wait for the fix, I've been playing this simple game called Tap Rush on my phone; it's surprisingly addictive. Hopefully, a real solution for the PDF issue comes soon. http://taprush.io

  • Saif commented  ·   ·  Report

    We've encountered this same behavior in our environment. It seems to be isolated to Windows 11 when accessing PDF files via DFS namespace paths, likely due to how the OS handles file locks or permissions differently than Windows 10. Using direct UNC paths continues to work without issue, which supports the idea that the DFS abstraction is part of the problem.

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  • James commented  ·   ·  Report

    How did you solve this problem?

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  • Peter de Jongh commented  ·   ·  Report

    Already lost some work caused by this issue! It would be really great if this can be solved.

  • Angel Georgiev commented  ·   ·  Report

    It needs to get fixed as soon as possible. I have lost some work due to the same problem.